Andrew Nyberg
CACharlottes web CBD cream Ordered CW CBD cream earlier this year. I use it for inflammation in my knee and for tendinitis which occasionally acts up in my elbow. Received the product promptly and it works great.
Forest Tracy
GBA very frustrating company to work… A very frustrating company to work with, I ordered my CBD products and followed their shipping. To my horror, they shipped thru UPS innovation, which ends up in the hands of USPS. Now my $100 dollar order is lost in their incapable hands. My email request for assistance has fallen on deft ears. I have accepted the loss because their is no human contact to talk to. Don’t waist your money, their are better options like Royal CBD!
Sharon S
GBWorst customer service Worst customer service. I was switching over from another company because their product quality was questionable. Lo and behold, CW is 10 times worse. No updates, no order, no response to emails. Supposedly there is "live chat" which is actually a bot. I am getting ready to dispute my purchase with the credit card company and move on. If you "need" this product find another company for your own peace of mind.
Mary Grogan
GBvery poor customer service I bought a bottle of their cbd oil from Earth Fare. After using it for a few days my gums bled. I called them as well as e-mailed them. Got 2 "how are we doing" e-mails claiming that someone contacted me. After many communications over messaging on their facebook page they told me that I would need to get a refund from Earth Fare. All pertinent information was given to them on the first message, so there was no reason for asking me to send them a picture and continually responding to messages. I would not consider this the obsessive customer service that they claim. In the end they referred me to the Realm of Caring due to my adverse reaction. Shouldn't they know why their product caused my gums to bleed?
Mx Fireal
GBZero customer service We received our order last week and the safety seal was broken. So, we emailed to open a case, but never heard back. I called the other day and waited at least 20 mins before I gave up and left a message (because their automated system literally tells you to leave a message every 10 seconds). No one has gotten in touch. I doubt anyone is looking at emails or taking calls. Complete joke