Forest Tracy
GBA very frustrating company to work… A very frustrating company to work with, I ordered my CBD products and followed their shipping. To my horror, they shipped thru UPS innovation, which ends up in the hands of USPS. Now my $100 dollar order is lost in their incapable hands. My email request for assistance has fallen on deft ears. I have accepted the loss because their is no human contact to talk to. Don’t waist your money, their are better options like Royal CBD!
Donna avila
GBHorrible customer service Horrible customer service, well... There actually is no customer service. They do not reply to emails, phone calls, or to the chat box on their website. I stopped my subscription due to this poor service. I had to dispute the last charge after being a customer for 1 year, since they would not reply to an inquiry to return a product.
Sharon S
GBWorst customer service Worst customer service. I was switching over from another company because their product quality was questionable. Lo and behold, CW is 10 times worse. No updates, no order, no response to emails. Supposedly there is "live chat" which is actually a bot. I am getting ready to dispute my purchase with the credit card company and move on. If you "need" this product find another company for your own peace of mind.
Theo Karantsalis
GBExcellent products and service We had an issue with an order arriving a bit later than we had expected. We live in Miami, and it is very hot this time of year. The folks at Charlotte’s Web communicated cell with us and we are very happy with the products and service we have received. Thank you!
Kathy Thomas
GBWorks WONDERS for mans best friend My miniature schnauzer is almost 13 years old. She started showing hip joint pain, it was quite sudden and quite extreme. After lying down for any length of time, she would have a severe limp and sometimes even have her legs go out from under her for a few minuets. I purchased her a thick memory foam dog mattress which seems to have helped a bit, but I knew she needed more. She couldn't even jump onto the couch anymore. I was a vet tech for 20 years and knew she needed supplements. I came across the hip and joint chews for dogs and it has worked wonders. I noticed a small difference after the second day, but now, two and a half weeks later, it is like a miracle. Yes, she still has some stiffness and pain, but not enough to slow her down. Charlotte's Web products work! I ordered the chews and received them within a week in excellent condition. I can't say enough about Charlotte's Web!!