Unable to communicate directly/Fraudulent acct info Unable to communicate directly. In order to get "chat" support you must pay $$ first before being put in contact with a live chat representative. Big concern is that I opened acct with my data several months ago. At checkout my husband's gmail + AMEX number auto-populates acct and I'm unable to change it. Cancelled order, deleted account. Will shop elsewhere, somewhere I trust.

Unable to communicate directly Unable to communicate directly. In order to get "chat" support you must pay $$ first before being put in contact with a live chat representative. Big concern is that I opened acct with my data several months ago. At checkout my husband's gmail + AMEX number auto-populates acct and I'm unable to change it. Cancelled order, deleted account. Will shop elsewhere, somewhere I trust.

I purchased a phone charger Cable that… I purchased a phone charger Cable that stated it was compatible to my Samsung 8S phone. It didn’t work. I don’t think it was defective; it looks well made. When I checked into returning the the item for credit or exchange I read that the Buyer is responsible for return shipping. The Cable is NET $4.99 and I was charged $11.71 Shipping for the original order. It’s not cost effective to return the item. Now I have a Cable that we can’t use and other family members have iPhones and can’t use this Cable.

split shipment Although I did receive all the items I ordered, they were shipped in two separate shipments. This seems to be more expensive than all at once, but more importantly, there should have been some explanation, or at least some sort of notice. Maybe have labels printed that say, "First of two shipments", or "Partial shipment, remainder to follow". Had you asked for a review right after the first shipment, I would have given you, "One star, minus five stars!"

Always great products This is the only place I have ordered phone cases and screen protectors for 8 years. I have never had a problem finding what I've needed. I have always had excellent service and have always been very satisfied with my purchases. I will shop here again for my next phone needs in the future.