Hyperice is the best! Bought a top-of-the-line Theragun, which came dead on arrival. Sent it back. Bought two Hyperice massage guns by recommendation of my physical therapist. I’ve had both for eight months now and they work like a dream. Customer service is spectacular. When one of the charging cords to our massage guns wasn’t quite working right. I called customer service and got a human being right away and told them about the problem with the cord and within 60 seconds they wrote up an order to mail me out a new cord right away. Great company!

Normatec Boots - Poor Durability Normatec Boots - Purchased in 2021, used regularly for about 6 months, then didn't start using again until 2023, broke down within a few months. BE AWARE, WILL NOT WORK WHEN BATTERY FAILS, even when plugged in. Warranty is for 2 years, given the price, I expected much much more.

5star customer service 5star customer service! My massage gun stop working after a year~ . I send an email to the company and starting communicate with the customer care. I had a new replacement into 3 weeks~. Good job ! Thank you ! As for the massage gun. It’s the best in its price . Good quality and intense. I don’t know the reason that’s stop working but I know they re gonna help you.

Great Product I've Owned for 7-8 Years I am a long term owner and have owned two Hyperice knee products for the last 7-8 years. These are excellent for athletic or injury recovery. My daughter played basketball and injured her knee and now her knee aches and swells a bit from any abuse from running/jogging or playing other sports using her knee. Hyperice provides pain relief and reduces any swelling using extreme cold from the compression cooling it provides. I think it is probably second best to the professional circulating ice water pump compression devices that cost thousands.

Horrendous customer service. Order placed in late December, with the promise of dispatch within 5 working days. We are currently 18 days into January, with no sign of a dispatch. When you raise a support ticket on their website, the query gets closed with a vague excuse (but no progress). I then received an email to say one of the two items ordered is out of stock. I have requested a refund, but going by some of the other reviews on here, I am not holding out much hope in getting anything from them.