Excellent product Excellent product. Great construction. Unfortunately the connector was broken but Customer service promptly addressed the issue! It does a great job and the hyper sphere Mini is fantastic for carrying while traveling to take care of those sore spots you might get from prolonged sitting. Well worth it. Thanks for standing behind your product.

5star customer service 5star customer service! My massage gun stop working after a year~ . I send an email to the company and starting communicate with the customer care. I had a new replacement into 3 weeks~. Good job ! Thank you ! As for the massage gun. It’s the best in its price . Good quality and intense. I don’t know the reason that’s stop working but I know they re gonna help you.

Terrible customer service- 3 weeks no refund Returned my order and have been chasing for a refund for over 3 weeks since. Got told an email I received about 'new order shipping' was an error and I needed to wait more time. It's been 3 weeks and so far zero refund. Awful service, I have had to chase several times and receive very short, unhelpful answers. Overpriced products compared to competitors and I won't be buying from them again.

Great product and great customer service I've been using the Hypervolt 2 Pro for little over a year & I am very happy with this device. I feel especially refreshed after strenous leg workouts or after sitting down at the office all day. I am also extremely impressed with their customer service: very knowledgeable and fast acting, very nice way to have my issue handled like this. Great product and great customer service. Definetly recommend!

Awesome customer service on my Normatec… Awesome customer service on my Normatec 3. Unable to charge the device for some reason, after a couple of quick mails to customer services showing the serial code and proof of purchase, I was sent a return delivery pre paid postage and within 48hrs of posting, received a new device. Can't ask for more than that with a product that is 18 months old