Are they out of business??? Are they out of business??? Sent in my iPhone XS Max that had two issues, a broken screen, and water damage due to the screen being broken. It took about 3 weeks to get the phone back (parts were apparently back ordered) and now to my big surprise, the screen has not been repaired/replaced. I guess I can be happy to have the phone back since the website is down. :-(

Ticket Information I would like to see a description of what is wrong with the device when I look up to track the ticket. I don’t always get the full description of what is going on when I email about the ticket to customer support. Overall, turn around time for the device is not bad and I love being able to ship it off for repair.

Return shipping needs to be more… Return shipping needs to be more secure. Other than that I am pleased with the service.

Their website has been taken down and… Their website has been taken down and they do not answer when I call.

Very professional and responsible… Very professional and responsible company. They did as good job on fixing my computer.