Helpful and Easy Super good service. Quick response. Better value than squaretrade.

I seem to have quite a few claims in… I seem to have quite a few claims in the last month. Always so quick to get back with mailing labels, etc.. Thanks

Return shipping needs to be more… Return shipping needs to be more secure. Other than that I am pleased with the service.

Ticket Information I would like to see a description of what is wrong with the device when I look up to track the ticket. I don’t always get the full description of what is going on when I email about the ticket to customer support. Overall, turn around time for the device is not bad and I love being able to ship it off for repair.

Why buy insurance anywhere else. I’ve never had a claim so I have no idea how that process works or how the customer service is. As far as price goes Insure Apple insurance is half as much as the service providers. It covers so much more. No limit on claims. Cheaper deductibles! Why would you not use this service! I hope I never have to file a claim but if I do I’m confident I’ll be in good hands.