Their website has been taken down and… Their website has been taken down and they do not answer when I call.

Helpful and Easy Super good service. Quick response. Better value than squaretrade.

Are they out of business??? Are they out of business??? Sent in my iPhone XS Max that had two issues, a broken screen, and water damage due to the screen being broken. It took about 3 weeks to get the phone back (parts were apparently back ordered) and now to my big surprise, the screen has not been repaired/replaced. I guess I can be happy to have the phone back since the website is down. :-(

If the claim is genuine police report… If the claim is genuine police report and blacklisting options not needed like other vendors or carriers follows. Except these two things everything is excellent service.

Takes too long. The whole process takes too long. There is no loaner iPad to borrow. My kid had no iPad for 3 weeks for the school. Fix and support was good.