At first i was not sure about this… At first i was not sure about this insurance, but they really are legit. They replaced my stolen ipad pro! Thanks insure apple!!!!!!

Return shipping needs to be more… Return shipping needs to be more secure. Other than that I am pleased with the service.

Very professional and responsible… Very professional and responsible company. They did as good job on fixing my computer.

They are always helpful and very timely… They are always helpful and very timely with their replies

Ticket Information I would like to see a description of what is wrong with the device when I look up to track the ticket. I don’t always get the full description of what is going on when I email about the ticket to customer support. Overall, turn around time for the device is not bad and I love being able to ship it off for repair.