Helpful and Easy Super good service. Quick response. Better value than squaretrade.

They’re fast and customer service is… They’re fast and customer service is awesome and knowledgeable

Takes too long. The whole process takes too long. There is no loaner iPad to borrow. My kid had no iPad for 3 weeks for the school. Fix and support was good.

Ticket Information I would like to see a description of what is wrong with the device when I look up to track the ticket. I don’t always get the full description of what is going on when I email about the ticket to customer support. Overall, turn around time for the device is not bad and I love being able to ship it off for repair.

Very professional and responsible… Very professional and responsible company. They did as good job on fixing my computer.