They are always helpful and very timely… They are always helpful and very timely with their replies

Ticket Information I would like to see a description of what is wrong with the device when I look up to track the ticket. I don’t always get the full description of what is going on when I email about the ticket to customer support. Overall, turn around time for the device is not bad and I love being able to ship it off for repair.

The claim submission experience is much… The claim submission experience is much better, but we are still sometimes getting iPads sent to us that do not belong to the district. I will be sending them back with the next set of claims. Thanks.

Insure Apple repairs are timely and we… Insure Apple repairs are timely and we have had no issues with devices that have been repaired.

Their website has been taken down and… Their website has been taken down and they do not answer when I call.