I have only had this unit a month now… I have only had this unit a month now and from day 1 to present time it is not working properly as I have to keep updating events and alerts. I am returning this item today purchased from Amazon and would not recommend this product to anyone. I want my refund now.

No one to talk to and chat is taking forever to respond 2 things: 1) it has become more glitchy lately but I cannot talk to someone to trouble shoot the issue. Historically, it worked great, so I need some verbal assistance instead of digging through lots of online info. 2) it says it cannot get the bill paid, but I see a receipt for payment in my email. I am confused and have been waiting on the chat now for 15 minutes. The leading questions are dead end since none of the options describe my issue. So far terrible customer service when you have billing or performance issues.

Don't buy this Inaccurate, oversensitive, and slow. The device doesn't notify the app until several minutes after a triggering event, which could be the difference between life and death in some situations. Also, the device gives hard acceleration and hard braking alerts way too often; I rode in the car with my son and the whole drive felt quite smooth and safe, but the app gave three notifications for acceleration and braking. Also, on this drive, my son never went over 50 miles per hour, yet the app said he went 60. If he wanted to, he could simply unplug the device and we would know nothing of his driving. Plus, one time, it gave an acceleration alert from 34-17 miles per hour. How do you accelerate from 34-17? I would never recommend this device to anybody.

It has worked great most of the time It has worked great most of the time. There have been approximately 3 times that we received an error message about the location of the car when our son was actively driving. Other than those few times it has been great and since installing on our son's car he knows we will know how he is driving so he is much more careful and gets fewer alerts than when we first installed it.

I am a quadriplegic with caregivers… I am a quadriplegic with caregivers that transport me in my handicap accessible van. Sometimes they drop me off at my destination and take my van back home. I had suspicions that they were driving recklessly and joyriding around town. After I installed Bouncie my fuel bill was cut in half and I can be assured that they are driving it carefully. I highly recommend Bouncie to anybody that has employee driving a company vehicle!