It never worked It never worked. The response was always delayed and it always read my speed as going as much as thirty miles over the speed I was going. I had difficulty setting it up and now it’s tracking be going way faster than I am and sometimes showing me in different spots than I’m at

Bouncie bricked my device, thinks I should just buy a new one The one star I gave is for the fact that when the service worked, it worked well. However, today I tried to reactivate my Bouncie device after a period when I didn’t need it, only to be told by support that they are “moving away from” the network my device works on, that it will no longer work, and that I will need to purchase a new one at full price. The only “discount” they’ll offer is a 2 month free subscription. No trade in program, because (in their words) they “simply are not offering” one. I’m now stuck with a completely useless device and no way to track my vehicles. And why would I bother buying another Bouncie device when I know they’ll probably just brick that one after a year or two because of another “network” change? Thanks, Bouncie!

We installed 4 Bouncie devices on…March 2019 We installed 4 Bouncie devices on vehicles that employees drive at our second home. We advised employees that tracking devices are installed as purpose is to deter abuse. Bouncie allows me to monitor remotely how vehicles are being used. Vehicle use for non-business purposes has basically been eliminated since installing Bouncie tracking devices. Reporting of error codes when vehicle is not performing well has been most helpful. Don't use all the features, but appreciate the low battery warnings, speed and hard braking and fuel economy reporting.

Lifesaver for us having an elderly… Lifesaver for us having an elderly parent driving but occasionally takes 5 minutes to update. Normally it updates every minute. When we are trying to help her drive, it is mighty inconvenient when it doesn’t update properly. We live in a metropolitan area so that shouldn’t be an issue. Other than that...no complaints!

Great design, terrible performance The design and concept are great, but the actual experience using the device as been a grade or two below mediocre. Not a single day without errors impairing its basic function ... wrong parking location (often half a mile away), missing trip data, frequent disconnect errors, etc. Customer service is responsive and even sent me a replacement device, but the problems persist. We live in a mid-size town with excellent cell coverage.