The Bouncie device is great The Bouncie device is great. I get an alert if something is wrong with the vehicle or if it's just time for maintenance. I get an alert if my elderly mother (who still drives) strays outside a pre-defined area. I can open the APP at anytime to see exactly where her vehicle is located, or just to know that she has arrived at her destination, or back home safely everyday.

I have only had this unit a month now… I have only had this unit a month now and from day 1 to present time it is not working properly as I have to keep updating events and alerts. I am returning this item today purchased from Amazon and would not recommend this product to anyone. I want my refund now.

Not Impressed I bought this to track my classic car with a modern engine but thought I first test it in my 2015 Chevy Volt. I drive about nine miles to work each day, each way. Looking at my tracks I found them to be incomplete. Starting miles away from my house or office and ending before my final destination and multiple trips within one drive. Every day my tracks have different distances for the same drive.

No one to talk to and chat is taking forever to respond 2 things: 1) it has become more glitchy lately but I cannot talk to someone to trouble shoot the issue. Historically, it worked great, so I need some verbal assistance instead of digging through lots of online info. 2) it says it cannot get the bill paid, but I see a receipt for payment in my email. I am confused and have been waiting on the chat now for 15 minutes. The leading questions are dead end since none of the options describe my issue. So far terrible customer service when you have billing or performance issues.

Would be a five star review BUT... We use bouncie for our fleet of after school vans. We do love it, however because we use multiple vans it would be nice to make pin drops of all of the schools in the app and whenever ANY of our vans goes to that location we are notified. As of now we need to make pin drops under each vans’s profile which is very tedious.