Bouncie is my Eyes.... Helps me keep up with our work trucks, guys and after hour use of a parked vehical😉....When I have a customer ask where is my home (we r a mobile home moving company) I can just look at tracker and tell customer vs call them and interup their driving and cell phone use!!! PERFECT.........

Their roadside assistance company is a ripoff I have been using Bouncie for 2 years and I have never had a problem up until now. I needed to use the roadside assistance that is included in the membership. I call the 1800 number and go through the process of giving my cars location and all. At the end the guy tells me that I have to pay $95 because I used the roadside assistance 3 times before and you can only use it free 3 times in a year. I have never used the road side assistance through my Bouncie membership, NEVER! Then he proceeds to tell me to call the same number back and choose the other choice on the phone to verify that I haven't used them 3 times. So I ask him why can’t he transfer me. Then he gives a different phone number and tells me I need to call that number. Folks, it was the same people but a different phone number. I went through the same thing a second time. Was told I needed to call the number back and choose the other choice. The only other choice on the phone is to send in a reimbursement form. This tells me a lot. They do this a lot because the lady then tells me that I can pay and then get a reimbursement. Screw them! Bouncie needs to partner up with a better roadside company because these people are most likely ripping unsuspecting people off. I have never used their roadside company and I never will.

Great design, terrible performance The design and concept are great, but the actual experience using the device as been a grade or two below mediocre. Not a single day without errors impairing its basic function ... wrong parking location (often half a mile away), missing trip data, frequent disconnect errors, etc. Customer service is responsive and even sent me a replacement device, but the problems persist. We live in a mid-size town with excellent cell coverage.

We installed 4 Bouncie devices on…March 2019 We installed 4 Bouncie devices on vehicles that employees drive at our second home. We advised employees that tracking devices are installed as purpose is to deter abuse. Bouncie allows me to monitor remotely how vehicles are being used. Vehicle use for non-business purposes has basically been eliminated since installing Bouncie tracking devices. Reporting of error codes when vehicle is not performing well has been most helpful. Don't use all the features, but appreciate the low battery warnings, speed and hard braking and fuel economy reporting.

Lifesaver for us having an elderly… Lifesaver for us having an elderly parent driving but occasionally takes 5 minutes to update. Normally it updates every minute. When we are trying to help her drive, it is mighty inconvenient when it doesn’t update properly. We live in a metropolitan area so that shouldn’t be an issue. Other than that...no complaints!