No one to talk to and chat is taking forever to respond 2 things: 1) it has become more glitchy lately but I cannot talk to someone to trouble shoot the issue. Historically, it worked great, so I need some verbal assistance instead of digging through lots of online info. 2) it says it cannot get the bill paid, but I see a receipt for payment in my email. I am confused and have been waiting on the chat now for 15 minutes. The leading questions are dead end since none of the options describe my issue. So far terrible customer service when you have billing or performance issues.

Great design, terrible performance The design and concept are great, but the actual experience using the device as been a grade or two below mediocre. Not a single day without errors impairing its basic function ... wrong parking location (often half a mile away), missing trip data, frequent disconnect errors, etc. Customer service is responsive and even sent me a replacement device, but the problems persist. We live in a mid-size town with excellent cell coverage.

Solid platform, but needs a couple of tweaks I like the features of Bouncie, but compared to a service I had from another company, notifications on Bouncie are very delayed. Sometimes they don't come in at all. The only other request would be to allow landscape mode using an iPad. I really like the UI, so it's very close to a very solid platform if the notifications would be remotely close to real time.

Would be a five star review BUT... We use bouncie for our fleet of after school vans. We do love it, however because we use multiple vans it would be nice to make pin drops of all of the schools in the app and whenever ANY of our vans goes to that location we are notified. As of now we need to make pin drops under each vans’s profile which is very tedious.

Not Impressed I bought this to track my classic car with a modern engine but thought I first test it in my 2015 Chevy Volt. I drive about nine miles to work each day, each way. Looking at my tracks I found them to be incomplete. Starting miles away from my house or office and ending before my final destination and multiple trips within one drive. Every day my tracks have different distances for the same drive.