Jacob M.
GBBouncie bricked my device, thinks I should just buy a new one The one star I gave is for the fact that when the service worked, it worked well. However, today I tried to reactivate my Bouncie device after a period when I didn’t need it, only to be told by support that they are “moving away from” the network my device works on, that it will no longer work, and that I will need to purchase a new one at full price. The only “discount” they’ll offer is a 2 month free subscription. No trade in program, because (in their words) they “simply are not offering” one. I’m now stuck with a completely useless device and no way to track my vehicles. And why would I bother buying another Bouncie device when I know they’ll probably just brick that one after a year or two because of another “network” change? Thanks, Bouncie!
Scott Douthitt
GBSolid platform, but needs a couple of tweaks I like the features of Bouncie, but compared to a service I had from another company, notifications on Bouncie are very delayed. Sometimes they don't come in at all. The only other request would be to allow landscape mode using an iPad. I really like the UI, so it's very close to a very solid platform if the notifications would be remotely close to real time.
Lucille Palmer
GBNo one to talk to and chat is taking forever to respond 2 things: 1) it has become more glitchy lately but I cannot talk to someone to trouble shoot the issue. Historically, it worked great, so I need some verbal assistance instead of digging through lots of online info. 2) it says it cannot get the bill paid, but I see a receipt for payment in my email. I am confused and have been waiting on the chat now for 15 minutes. The leading questions are dead end since none of the options describe my issue. So far terrible customer service when you have billing or performance issues.
Firegoogs
GBBouncie is a Godsend... Bouncie has been a Godsend for our daughter’s car. Not only has it helped us keep track of her but it has also given us critical real time information. We know about how she is driving, her fuel consumption, long idle times (17 year old girl), as well as maintenance issues like her transmission slipping or other check engine light conditions. We love the Bouncie and will be putting another into our son’s car when he is old enough to drive.
Elizabeth Lejeune
GBBouncie is my Eyes.... Helps me keep up with our work trucks, guys and after hour use of a parked vehical😉....When I have a customer ask where is my home (we r a mobile home moving company) I can just look at tracker and tell customer vs call them and interup their driving and cell phone use!!! PERFECT.........