No one to talk to and chat is taking forever to respond 2 things: 1) it has become more glitchy lately but I cannot talk to someone to trouble shoot the issue. Historically, it worked great, so I need some verbal assistance instead of digging through lots of online info. 2) it says it cannot get the bill paid, but I see a receipt for payment in my email. I am confused and have been waiting on the chat now for 15 minutes. The leading questions are dead end since none of the options describe my issue. So far terrible customer service when you have billing or performance issues.

It never worked It never worked. The response was always delayed and it always read my speed as going as much as thirty miles over the speed I was going. I had difficulty setting it up and now it’s tracking be going way faster than I am and sometimes showing me in different spots than I’m at

The Bouncie device is great The Bouncie device is great. I get an alert if something is wrong with the vehicle or if it's just time for maintenance. I get an alert if my elderly mother (who still drives) strays outside a pre-defined area. I can open the APP at anytime to see exactly where her vehicle is located, or just to know that she has arrived at her destination, or back home safely everyday.

We installed 4 Bouncie devices on…March 2019 We installed 4 Bouncie devices on vehicles that employees drive at our second home. We advised employees that tracking devices are installed as purpose is to deter abuse. Bouncie allows me to monitor remotely how vehicles are being used. Vehicle use for non-business purposes has basically been eliminated since installing Bouncie tracking devices. Reporting of error codes when vehicle is not performing well has been most helpful. Don't use all the features, but appreciate the low battery warnings, speed and hard braking and fuel economy reporting.

I am a quadriplegic with caregivers… I am a quadriplegic with caregivers that transport me in my handicap accessible van. Sometimes they drop me off at my destination and take my van back home. I had suspicions that they were driving recklessly and joyriding around town. After I installed Bouncie my fuel bill was cut in half and I can be assured that they are driving it carefully. I highly recommend Bouncie to anybody that has employee driving a company vehicle!