Bouncie bricked my device, thinks I should just buy a new one The one star I gave is for the fact that when the service worked, it worked well. However, today I tried to reactivate my Bouncie device after a period when I didn’t need it, only to be told by support that they are “moving away from” the network my device works on, that it will no longer work, and that I will need to purchase a new one at full price. The only “discount” they’ll offer is a 2 month free subscription. No trade in program, because (in their words) they “simply are not offering” one. I’m now stuck with a completely useless device and no way to track my vehicles. And why would I bother buying another Bouncie device when I know they’ll probably just brick that one after a year or two because of another “network” change? Thanks, Bouncie!

Excelent experience Excelent experience. Have it to monitor my son driving habits with my car. Have been using it for a few months now and it makes a huge difference to know where the car is and when. It even has a bonus advantage, if the car is stolen it can be located and ease its recovery (of course, with police help). To avoid its detection, I added an extension adapter to hide the device from plain view.

Great design, terrible performance The design and concept are great, but the actual experience using the device as been a grade or two below mediocre. Not a single day without errors impairing its basic function ... wrong parking location (often half a mile away), missing trip data, frequent disconnect errors, etc. Customer service is responsive and even sent me a replacement device, but the problems persist. We live in a mid-size town with excellent cell coverage.

Lifesaver for us having an elderly… Lifesaver for us having an elderly parent driving but occasionally takes 5 minutes to update. Normally it updates every minute. When we are trying to help her drive, it is mighty inconvenient when it doesn’t update properly. We live in a metropolitan area so that shouldn’t be an issue. Other than that...no complaints!

Bouncie is a Godsend... Bouncie has been a Godsend for our daughter’s car. Not only has it helped us keep track of her but it has also given us critical real time information. We know about how she is driving, her fuel consumption, long idle times (17 year old girl), as well as maintenance issues like her transmission slipping or other check engine light conditions. We love the Bouncie and will be putting another into our son’s car when he is old enough to drive.