Battery Not Working Just installed the battery purchased, NOT WORKING AT ALL, did the installation multiple times but still not working, need a refund or replacement of a working battery

Battery arrived in a timely manner Battery arrived in a timely manner. I had no problem installing and charging the battery. Computer works great and no longer shuts down when its not plugged in.

My new battery died 10 minutes after… My new battery died 10 minutes after being unplugged despite it being "fully charged". I sent a troubleshooting email and received a fast response with step by step instructions. It turns out the error was mine during the installation process. I had not discharged the laptop properly. I followed the instructions, turn the laptop on and the battery was charging. I still need to finish the charging and discharging process 3-5 times before the battery will reach full capacity.

Not a scam but dishonest business I ordered a battery for my Lenovo laptop. The battery arrived in a well secured package however I had to initiate a return since I managed to repair my old battery. I initiated a return. The customer representative named Sharpay was extremely unprofessional and kept delaying the return of the battery by saying things like: "Our warehouse is moving so we can't accept a return until X number of days" The website says "30 day money back guarantee no questions asked". However they asked multiple questions (please note that I hadn't even opened up my package yet, it was a sealed battery) After about 1 month of waiting, Sharpay (the customer representative) sent me a return address. I had to ship it back at my own expense. Secondly, the return I received was 40 bucks despite paying $50 for the battery plus $8 for the shipping. Overall, I think this company is not a scam but they are definitely manipulative and are dishonest about their return policy. I didn't try their battery and returned it as new therefore I can't comment on the quality of their product.

The company refuses to give me my money… The company refuses to give me my money back even though I was within the thirty days of my purchase. They wanted videos and photos of what I did when I installed the battery. Their return policy does not state anything about providing videos or photos for your money back only if you want a replacement and I do not want a replacement as their product is defective. Their business practices are unethical and fraudulent, and their company needs to be shut down. Do not buy from this company they are very shady.