My new battery died 10 minutes after… My new battery died 10 minutes after being unplugged despite it being "fully charged". I sent a troubleshooting email and received a fast response with step by step instructions. It turns out the error was mine during the installation process. I had not discharged the laptop properly. I followed the instructions, turn the laptop on and the battery was charging. I still need to finish the charging and discharging process 3-5 times before the battery will reach full capacity.

The battery worked fine for a few… The battery worked fine for a few months. Then it would not hold a charge for more than 2 or 3 hours with light use. By 6 months I could not be unplugged for even an hour without the laptop turning off due to no power. There's a reason why their batteries are less expensive.

The company refuses to give me my money… The company refuses to give me my money back even though I was within the thirty days of my purchase. They wanted videos and photos of what I did when I installed the battery. Their return policy does not state anything about providing videos or photos for your money back only if you want a replacement and I do not want a replacement as their product is defective. Their business practices are unethical and fraudulent, and their company needs to be shut down. Do not buy from this company they are very shady.

Good battery replacement at good price I bought a replacement battery for my Acer SPIN 5 (SP513-51). So far the battery works great! Feels almost like new!

Not a scam but dishonest business I ordered a battery for my Lenovo laptop. The battery arrived in a well secured package however I had to initiate a return since I managed to repair my old battery. I initiated a return. The customer representative named Sharpay was extremely unprofessional and kept delaying the return of the battery by saying things like: "Our warehouse is moving so we can't accept a return until X number of days" The website says "30 day money back guarantee no questions asked". However they asked multiple questions (please note that I hadn't even opened up my package yet, it was a sealed battery) After about 1 month of waiting, Sharpay (the customer representative) sent me a return address. I had to ship it back at my own expense. Secondly, the return I received was 40 bucks despite paying $50 for the battery plus $8 for the shipping. Overall, I think this company is not a scam but they are definitely manipulative and are dishonest about their return policy. I didn't try their battery and returned it as new therefore I can't comment on the quality of their product.