Package went from my state (sc) said… Package went from my state (sc) said out for delivery than made its way back to (ma)

Confusion and delay over wrong model So far this has been a negative experience for me. I ordered a battery, they shipped the wrong model. I let them know, they insisted I had ordered the wrong model based on my laptop. I sent them photos of the battery in my laptop, which exactly matches the model I ordered. They are still confused about which model I should have. I'm not.

Battery arrived in a timely manner Battery arrived in a timely manner. I had no problem installing and charging the battery. Computer works great and no longer shuts down when its not plugged in.

Stay away from this company Stay away from this company. They had one of their unsatisfied customer that was shipped the wrong battery to send that battery to me (a new customer) which was the wrong battery for me as well, it was not the one I purchased! Their website said “30 days no questions asked returns”….that is absolutely NOT TRUE. They ask many, many questions and pic requests. I have requested a refund multiple times, but they are not doing it, this is a scam in my opinion, I ask them to pick up their product and give me my money back, but they refuse to do it……..There is no phone number to call to, no address just emails. Ok you have been warn, proceed at your own risk!