
H R
GBNot a scam but dishonest business I ordered a battery for my Lenovo laptop. The battery arrived in a well secured package however I had to initiate a return since I managed to repair my old battery. I initiated a return. The customer representative named Sharpay was extremely unprofessional and kept delaying the return of the battery by saying things like: "Our warehouse is moving so we can't accept a return until X number of days" The website says "30 day money back guarantee no questions asked". However they asked multiple questions (please note that I hadn't even opened up my package yet, it was a sealed battery) After about 1 month of waiting, Sharpay (the customer representative) sent me a return address. I had to ship it back at my own expense. Secondly, the return I received was 40 bucks despite paying $50 for the battery plus $8 for the shipping. Overall, I think this company is not a scam but they are definitely manipulative and are dishonest about their return policy. I didn't try their battery and returned it as new therefore I can't comment on the quality of their product.

Jenn Hokanson
GBBatteries are trash, won't charge at all after being used for a couple of days. battery lasts for maybe a couple days before just resorting to "0% available, plugged in" and never accepting a charge again. If I want to use my laptop, it has to be plugged in so it's effectively a desktop. Took AGES to get them to honor their warranty and send me a new battery, but this one also appears to be an old, used one because the "Properties" show it being used/unistalled/deleted several times from 2020 till 2023 when it was sent to me as a supposedly "new" replacement.

Cecelia White
GBThe company refuses to give me my money… The company refuses to give me my money back even though I was within the thirty days of my purchase. They wanted videos and photos of what I did when I installed the battery. Their return policy does not state anything about providing videos or photos for your money back only if you want a replacement and I do not want a replacement as their product is defective. Their business practices are unethical and fraudulent, and their company needs to be shut down. Do not buy from this company they are very shady.

Darling De Los Santos
DOBattery Not Working Just installed the battery purchased, NOT WORKING AT ALL, did the installation multiple times but still not working, need a refund or replacement of a working battery