Package went from my state (sc) said… Package went from my state (sc) said out for delivery than made its way back to (ma)

My new battery died 10 minutes after… My new battery died 10 minutes after being unplugged despite it being "fully charged". I sent a troubleshooting email and received a fast response with step by step instructions. It turns out the error was mine during the installation process. I had not discharged the laptop properly. I followed the instructions, turn the laptop on and the battery was charging. I still need to finish the charging and discharging process 3-5 times before the battery will reach full capacity.

Good battery replacement at good price I bought a replacement battery for my Acer SPIN 5 (SP513-51). So far the battery works great! Feels almost like new!

Battery Not Working Just installed the battery purchased, NOT WORKING AT ALL, did the installation multiple times but still not working, need a refund or replacement of a working battery

I was able to replace a worn out… I was able to replace a worn out battery in my daughter's chromebook. Delivery took quite some time, but I was told this at the point of ordering. I believe much of the delay was Covid related. When the battery arrived, I installed it and it did not work. We examined the battery and noticed that the connection cord had a kink and a cut. I photographed this and sent it to the seller. I did get a prompt email telling me they would replace it. 3 weeks later, a new battery came and it's working great. I was impressed that this smaller company followed through and I would use them again. I think delivery would be faster in non-covid times.