I was able to replace a worn out… I was able to replace a worn out battery in my daughter's chromebook. Delivery took quite some time, but I was told this at the point of ordering. I believe much of the delay was Covid related. When the battery arrived, I installed it and it did not work. We examined the battery and noticed that the connection cord had a kink and a cut. I photographed this and sent it to the seller. I did get a prompt email telling me they would replace it. 3 weeks later, a new battery came and it's working great. I was impressed that this smaller company followed through and I would use them again. I think delivery would be faster in non-covid times.

The company refuses to give me my money… The company refuses to give me my money back even though I was within the thirty days of my purchase. They wanted videos and photos of what I did when I installed the battery. Their return policy does not state anything about providing videos or photos for your money back only if you want a replacement and I do not want a replacement as their product is defective. Their business practices are unethical and fraudulent, and their company needs to be shut down. Do not buy from this company they are very shady.

My new battery died 10 minutes after… My new battery died 10 minutes after being unplugged despite it being "fully charged". I sent a troubleshooting email and received a fast response with step by step instructions. It turns out the error was mine during the installation process. I had not discharged the laptop properly. I followed the instructions, turn the laptop on and the battery was charging. I still need to finish the charging and discharging process 3-5 times before the battery will reach full capacity.

Batteries are trash, won't charge at all after being used for a couple of days. battery lasts for maybe a couple days before just resorting to "0% available, plugged in" and never accepting a charge again. If I want to use my laptop, it has to be plugged in so it's effectively a desktop. Took AGES to get them to honor their warranty and send me a new battery, but this one also appears to be an old, used one because the "Properties" show it being used/unistalled/deleted several times from 2020 till 2023 when it was sent to me as a supposedly "new" replacement.

Battery Not Working Just installed the battery purchased, NOT WORKING AT ALL, did the installation multiple times but still not working, need a refund or replacement of a working battery