Confusion and delay over wrong model So far this has been a negative experience for me. I ordered a battery, they shipped the wrong model. I let them know, they insisted I had ordered the wrong model based on my laptop. I sent them photos of the battery in my laptop, which exactly matches the model I ordered. They are still confused about which model I should have. I'm not.

Batteries are trash, won't charge at all after being used for a couple of days. battery lasts for maybe a couple days before just resorting to "0% available, plugged in" and never accepting a charge again. If I want to use my laptop, it has to be plugged in so it's effectively a desktop. Took AGES to get them to honor their warranty and send me a new battery, but this one also appears to be an old, used one because the "Properties" show it being used/unistalled/deleted several times from 2020 till 2023 when it was sent to me as a supposedly "new" replacement.

Not a scam but dishonest business I ordered a battery for my Lenovo laptop. The battery arrived in a well secured package however I had to initiate a return since I managed to repair my old battery. I initiated a return. The customer representative named Sharpay was extremely unprofessional and kept delaying the return of the battery by saying things like: "Our warehouse is moving so we can't accept a return until X number of days" The website says "30 day money back guarantee no questions asked". However they asked multiple questions (please note that I hadn't even opened up my package yet, it was a sealed battery) After about 1 month of waiting, Sharpay (the customer representative) sent me a return address. I had to ship it back at my own expense. Secondly, the return I received was 40 bucks despite paying $50 for the battery plus $8 for the shipping. Overall, I think this company is not a scam but they are definitely manipulative and are dishonest about their return policy. I didn't try their battery and returned it as new therefore I can't comment on the quality of their product.

Great price reasonable shipping worked great Great price reasonable shipping and the replacement battery was a perfect fit and worked great. Also, they were nice and sent me the special screw driver torx I needed to open my laptop. I would buy here again next time I need a battery for sure.

I was able to replace a worn out… I was able to replace a worn out battery in my daughter's chromebook. Delivery took quite some time, but I was told this at the point of ordering. I believe much of the delay was Covid related. When the battery arrived, I installed it and it did not work. We examined the battery and noticed that the connection cord had a kink and a cut. I photographed this and sent it to the seller. I did get a prompt email telling me they would replace it. 3 weeks later, a new battery came and it's working great. I was impressed that this smaller company followed through and I would use them again. I think delivery would be faster in non-covid times.