A whole lot better now ^^ Okay,i had a talk with one of the people at Yellow Jacket and they helped me with a new case and its gonna be really good,i just forgot to edit my review here. The newer versions including the I Phone X version im getting wont have Problems with Discharging and will be more powerful so im happy about that. Im all about feeling safe so this is a big one for me,thank you Joseph!!

Purchase / Communication with the support team. I've been a Yellow Jacket costumer for 2 years now , I've got no complaints about the case its both powerful and reliable. Although i had to contract the support team twice , the first time the case wouldn't dry fire Hannah was very understanding and arranged a replacement for me for free. The second time the case wouldn't charge and the representative i got though this time Thom was again very kind and professional in resolving my issue. I've seen many people complain on the reviews about retrieving newsletter , requests to review ect. Im pretty sure that if you don't want to retrieve newsletter you can always unsubscribe or not register in the first place. Conclusion. Im both very happy with the case and with the company itself.

My phone was t working properly My phone was t working properly. Had to go back two additional times. Workers were very rude and unprofessional.

best customer service so I called the day after I ordered it because wasn't sure if they were still open to take orders...I didn't leave a message...30 minutes later I received a return call from a rep...then the next morning I received another phone call from customer service...outstanding!!! oh and the product...spot on!!!

Product Excellence and Professional Service The staff was readily available to answer questions and personally walk me through the set up of this badass phone case. The information on the site is up to date and accurate. A great product with outstanding leadership and supporting personnel. I will be recommending them and coming back to do business with them again.