Avoid This Seller - Missing Power Cord, Delayed Resolution I recently purchased a Cricut 8002002 Explore Air 2 Bundle Cutting Machine from this seller on eBay, and unfortunately, my experience has been extremely disappointing. When the package arrived, I discovered that the machine was sent without a power cord, making it essentially unusable. I contacted the seller immediately, and it took them an astonishing 3-4 days to confirm that the power cord was indeed missing from the package. What's even more frustrating is that the seller's proposed solution was a mere $12 refund for the missing cord. Considering that the machine is worthless without its power source, this offer felt like a slap in the face. To add insult to injury, I was informed that I would have to wait an additional 7 days to receive my refund. This entire experience has been a lesson in patience and disappointment. I strongly advise anyone considering purchasing from this seller to steer clear. Their lack of attention to detail, slow response times, and inadequate resolution measures make them a seller to avoid at all costs.

I was hesistant to order, but.... I was hesistant to order based on reports on Reddit that the high demand item (HP Victus 15L, 5600G) I was interestested was being order then canceled abruptly. To my surprise, I was able to order with no issues, and 12 days after the item was highly publicized on Reddit. Looks like they do keep up with stock after all! Great job VIP Outlet. Wish you still had stock so I could order another one.

Ordered Nintendo switch with Mario… Ordered Nintendo switch with Mario kart. Didn't open right away due to being a gift. When opened there was no Mario kart download. After two days it quit working. Say we can't return due to being outside return window. The switch now states it's corrupted. I was told by VIPOUTLET I would receive a refund then after daily messaging for a return label was told it wasn't returnable. If there was a zero star option, this company would get it. Follow-up with said company. After I left this review the company reached out, which gave me hope. I forwarded all the information to them to the email address they gave me, only to find out that the email address provided was an undeliverable mailbox. Please don’t buy anything from this company. They sure have been horrible to work with or at least try.

Company tried recieved refund Recieved a refund on my clearly defective product(had been sent with paperwork that included the name of the previous person who had returned the product and all paperwork) .this item was sent out defective and brush would not spin. Business was unhappy to see my review and enlisted an employee to try to facilitate the return. I will not do business in the future. I wasted time and money returning a product that never should have gone out. Given one extra star because of the business trying to rectify the situation.

Walmart is a big company Walmart is a big company. Please please take VIPOUTLET out of your list. This company steal my money by advertising their item on Walmart.com then create a fake tracking number for shipping by FEDEX then never send your item to you. I contact Walmart customer 2 times by phone, I email to them 3 times about where is by order?. I gave them all my information. They never get a clear answers. Walmart should review all reviews from all customers complain about this company.