Ordered Nintendo switch with Mario… Ordered Nintendo switch with Mario kart. Didn't open right away due to being a gift. When opened there was no Mario kart download. After two days it quit working. Say we can't return due to being outside return window. The switch now states it's corrupted. I was told by VIPOUTLET I would receive a refund then after daily messaging for a return label was told it wasn't returnable. If there was a zero star option, this company would get it. Follow-up with said company. After I left this review the company reached out, which gave me hope. I forwarded all the information to them to the email address they gave me, only to find out that the email address provided was an undeliverable mailbox. Please don’t buy anything from this company. They sure have been horrible to work with or at least try.

Great price, fast shipping Like other shoppers, I was a bit skeptical because there are so many websites now touting ultra low prices that are China scams. However, VIP Outlet is, as far as I can tell, US based. I ordered two Gorilla Carts GOR6PS at an amazing price. They were promptly shipped via FedEx and although the boxes were pretty beat up when they arrived, the contents were complete and undamaged. I was so impressed I ordered two more only to discover that the price had dropped even more! Like the first order, the items arrived timely and undamaged. Thank you VIP Outlet!

TOTAL RIPOFF -- STAY AWAY!! I ordered the Nextbase 622GW Front and Rear Camera Combo. What I received was the front camera only. Also no USB cable for connecting the camera to a computer (listed on the box as an included component necessary for initial setup, but it wasn't there). I contacted VIP OUTLET immediately, and they said the best they could do was offer me $30. A rear camera retails for $70, so why would I accept $30? Also they never replied about the missing USB cable. Now I have to deal with the hassle of mailing back this piece of junk. VIP OUTLET engages in false advertising and hopes that customers won't notice their attempts at ripping you off. Avoid at all costs!!

No scam, all smiles I've used VIP Outlet twice. Bought a laptop through their Ebay store in January. Just bought a Chromebook through there actual website in November. Each transaction was smooth, no problems. Received both items in quick fashion. This last purchase was faster than my first! I ordered the Chromebook the night of 11/23, order shipped 11/24, received package on 11/25. Couldn't be happier with the service!

Avoid This Seller - Missing Power Cord, Delayed Resolution I recently purchased a Cricut 8002002 Explore Air 2 Bundle Cutting Machine from this seller on eBay, and unfortunately, my experience has been extremely disappointing. When the package arrived, I discovered that the machine was sent without a power cord, making it essentially unusable. I contacted the seller immediately, and it took them an astonishing 3-4 days to confirm that the power cord was indeed missing from the package. What's even more frustrating is that the seller's proposed solution was a mere $12 refund for the missing cord. Considering that the machine is worthless without its power source, this offer felt like a slap in the face. To add insult to injury, I was informed that I would have to wait an additional 7 days to receive my refund. This entire experience has been a lesson in patience and disappointment. I strongly advise anyone considering purchasing from this seller to steer clear. Their lack of attention to detail, slow response times, and inadequate resolution measures make them a seller to avoid at all costs.