I had my doubts but they delivered I honestly can not believe it, despite my doubts and the vague reviews I decided to test my faith in humanity and trust the deal. They delivered on the phone I ordered (Idol 5s) quickly and without issue. The only minor complaint I can muster is the screen protector tape they use left a bit of sticky resin that I had to scrub off before use.

Purchasing from VIPOUTLET Voids Manufacturer’s Warranty! Avoid!! I purchased a Hoover Smartwash Pet carpet cleaner on December 1, 2023. The product worked well (good cleaning and quick drying) until the cheap plastic and spring on the suction nozzle broke on the fourth use. Nowhere on the page did it show that I was purchasing from an unauthorized seller of the Hoover Smartwash Pet carpet cleaner. A part on this broke after having it for 3.5 months. The part is covered by the manufacturer’s warranty. However, upon contacting Hoover Support in March 2024, they informed me that they will not honor the 5 year manufacturer’s warranty because I purchased the item from an unauthorized seller. I thought that I was purchasing this from Walmart. How would I have known this? The five year warranty was a major pull for me purchasing this product. Hoover told me to contact VIPOUTLET. VIPOUTLET claims that they offer a 90 day limited warranty and that this is advertised on the selling page. They went on to say that my 90 days were over. It was not advertised anywhere on the page. I took screenshots for record keeping purposes as well as to escalate my complaint to the Better Business Bureau. This is a scam. Do yourself a favor and purchase the product from a brick and mortar store like Home Depot, Lowe’s or directly through the manufacturer’s website. Update as of 4/27/24: I provided the additional information for outreach after posting my review and the company commenting. I received no further contact, and they never made it right.

TOTAL RIPOFF -- STAY AWAY!! I ordered the Nextbase 622GW Front and Rear Camera Combo. What I received was the front camera only. Also no USB cable for connecting the camera to a computer (listed on the box as an included component necessary for initial setup, but it wasn't there). I contacted VIP OUTLET immediately, and they said the best they could do was offer me $30. A rear camera retails for $70, so why would I accept $30? Also they never replied about the missing USB cable. Now I have to deal with the hassle of mailing back this piece of junk. VIP OUTLET engages in false advertising and hopes that customers won't notice their attempts at ripping you off. Avoid at all costs!!

Like so many others Like so many others: bait and switch. Order the newer expensive version of an item and they send the cheaper older version of the item. Is it by accident or they are hoping you don't notice? It seems way too common of a theme to think it happens by accident as often as their reviews say. CS was polite but unhelpful in doing anything other than: 'Please return the item back first so our facility can look for the correct item and ship it back if available." I don't want to be in limbo for weeks. I don't plan to ever order from this company again.

DON'T BUY REFURBISHED LAPTOPS HERE! Bought a refurbished laptop without any network drivers installed. And pretty much an obsolete computer. Because without those drivers there is no internet or bluetooth access. Thanks to the genius who shipped it without inspecting the product first. Tried to fix it. Computer guy tried to fix. VIPOUTLET SOLD ME A LEMON OF A COMPUTER! DONT BUY REFURBISHED ELECTRONICS FROM THESE GUY'S!