Walmart is a big company Walmart is a big company. Please please take VIPOUTLET out of your list. This company steal my money by advertising their item on Walmart.com then create a fake tracking number for shipping by FEDEX then never send your item to you. I contact Walmart customer 2 times by phone, I email to them 3 times about where is by order?. I gave them all my information. They never get a clear answers. Walmart should review all reviews from all customers complain about this company.

Avoid This Seller - Missing Power Cord, Delayed Resolution I recently purchased a Cricut 8002002 Explore Air 2 Bundle Cutting Machine from this seller on eBay, and unfortunately, my experience has been extremely disappointing. When the package arrived, I discovered that the machine was sent without a power cord, making it essentially unusable. I contacted the seller immediately, and it took them an astonishing 3-4 days to confirm that the power cord was indeed missing from the package. What's even more frustrating is that the seller's proposed solution was a mere $12 refund for the missing cord. Considering that the machine is worthless without its power source, this offer felt like a slap in the face. To add insult to injury, I was informed that I would have to wait an additional 7 days to receive my refund. This entire experience has been a lesson in patience and disappointment. I strongly advise anyone considering purchasing from this seller to steer clear. Their lack of attention to detail, slow response times, and inadequate resolution measures make them a seller to avoid at all costs.

This my first order from VIP Outlet This my first order from VIP Outlet. I had to contact Customer Support because I wasn't sure if my order went thru. I received a prompt reply, along with a shipping update. My order was delivered promptly, was packaged well, and I was very pleased with my overall experience. I will definitely order again.

Company tried recieved refund Recieved a refund on my clearly defective product(had been sent with paperwork that included the name of the previous person who had returned the product and all paperwork) .this item was sent out defective and brush would not spin. Business was unhappy to see my review and enlisted an employee to try to facilitate the return. I will not do business in the future. I wasted time and money returning a product that never should have gone out. Given one extra star because of the business trying to rectify the situation.

Purchasing from VIPOUTLET Voids Manufacturer’s Warranty! Avoid!! I purchased a Hoover Smartwash Pet carpet cleaner on December 1, 2023. The product worked well (good cleaning and quick drying) until the cheap plastic and spring on the suction nozzle broke on the fourth use. Nowhere on the page did it show that I was purchasing from an unauthorized seller of the Hoover Smartwash Pet carpet cleaner. A part on this broke after having it for 3.5 months. The part is covered by the manufacturer’s warranty. However, upon contacting Hoover Support in March 2024, they informed me that they will not honor the 5 year manufacturer’s warranty because I purchased the item from an unauthorized seller. I thought that I was purchasing this from Walmart. How would I have known this? The five year warranty was a major pull for me purchasing this product. Hoover told me to contact VIPOUTLET. VIPOUTLET claims that they offer a 90 day limited warranty and that this is advertised on the selling page. They went on to say that my 90 days were over. It was not advertised anywhere on the page. I took screenshots for record keeping purposes as well as to escalate my complaint to the Better Business Bureau. This is a scam. Do yourself a favor and purchase the product from a brick and mortar store like Home Depot, Lowe’s or directly through the manufacturer’s website. Update as of 4/27/24: I provided the additional information for outreach after posting my review and the company commenting. I received no further contact, and they never made it right.