Like so many others Like so many others: bait and switch. Order the newer expensive version of an item and they send the cheaper older version of the item. Is it by accident or they are hoping you don't notice? It seems way too common of a theme to think it happens by accident as often as their reviews say. CS was polite but unhelpful in doing anything other than: 'Please return the item back first so our facility can look for the correct item and ship it back if available." I don't want to be in limbo for weeks. I don't plan to ever order from this company again.

Purchasing from VIPOUTLET Voids Manufacturer’s Warranty! Avoid!! I purchased a Hoover Smartwash Pet carpet cleaner on December 1, 2023. The product worked well (good cleaning and quick drying) until the cheap plastic and spring on the suction nozzle broke on the fourth use. Nowhere on the page did it show that I was purchasing from an unauthorized seller of the Hoover Smartwash Pet carpet cleaner. A part on this broke after having it for 3.5 months. The part is covered by the manufacturer’s warranty. However, upon contacting Hoover Support in March 2024, they informed me that they will not honor the 5 year manufacturer’s warranty because I purchased the item from an unauthorized seller. I thought that I was purchasing this from Walmart. How would I have known this? The five year warranty was a major pull for me purchasing this product. Hoover told me to contact VIPOUTLET. VIPOUTLET claims that they offer a 90 day limited warranty and that this is advertised on the selling page. They went on to say that my 90 days were over. It was not advertised anywhere on the page. I took screenshots for record keeping purposes as well as to escalate my complaint to the Better Business Bureau. This is a scam. Do yourself a favor and purchase the product from a brick and mortar store like Home Depot, Lowe’s or directly through the manufacturer’s website. Update as of 4/27/24: I provided the additional information for outreach after posting my review and the company commenting. I received no further contact, and they never made it right.

Walmart is a big company Walmart is a big company. Please please take VIPOUTLET out of your list. This company steal my money by advertising their item on Walmart.com then create a fake tracking number for shipping by FEDEX then never send your item to you. I contact Walmart customer 2 times by phone, I email to them 3 times about where is by order?. I gave them all my information. They never get a clear answers. Walmart should review all reviews from all customers complain about this company.

Accurate Description of Complete Item I had been casually researching drones for almost a year. When VIP outlet offered an excellent price on an entry level piece of equipment, I was skeptical. Often, such "bargains" required further purchases of necessary "options," such as controllers or camera parts, in order to be functional. I am happy to report that the item I bought is complete and basically ready to set up and fly. Thanks for reaffirming my faith in fair and honest business transactions.

DON'T BUY REFURBISHED LAPTOPS HERE! Bought a refurbished laptop without any network drivers installed. And pretty much an obsolete computer. Because without those drivers there is no internet or bluetooth access. Thanks to the genius who shipped it without inspecting the product first. Tried to fix it. Computer guy tried to fix. VIPOUTLET SOLD ME A LEMON OF A COMPUTER! DONT BUY REFURBISHED ELECTRONICS FROM THESE GUY'S!