5 Star service from beginning to end. I looked high and low for a 2A item; Reed's had it, spanking brand new. I processed the sale over the phone and arranged for a transfer to a dealer near me. Item was sent 2-day mail, and arrived on time. Item was in brand new condition, looking great. Item was functional. This was my second time doing business with Reed's. I am a certified Google reviewer, and an actual buyer. I don't know what the other reviews are talking about. My experience was great. No issues. No BS. I will certainly recommend them to all my buddies, and will do business with them again. Thanks Wyatt!

REEDS were very helpful and friendly REEDS were very helpful and friendly. My order was perfect and I got my order in a few days. I will be a customer every time I have a need. Frank in Pa.

Bad customer service Some of the worst, most confused and clueless customer service I've experienced. Ordered pair of size 10 shoes. About a week later I receive a pair of size 9 shoes in a size 10 box. Ok, so far an excusable mistake. When I call to fix the problem, I'm given a return label and am assured the right size is in stock and the correct shipment will not be held up waiting for the return. I send back the incorrect shoes the same day. Another week goes by and I get a voicemail from a Justin saying they don't have the correct size and therefore can't send it to me. I call the number and they don't know who Justin is. I say I just got a call from the guy. They put me on a long hold (listening to wolves howling) and finally tell me there is a Justin but he's not there today. I repeat that he left me a voicemail minutes ago. They put me on a long hold again. And disconnect me. I call back and demand to speak to a supervisor, who turns out to be Chad, "the gun guy." Justin is apparently "the shoe guy," but no one knew he was at work but somewhere in the wilds of the warehouse. I did get a refund but this company is a mess!

The worst cutomer-service experience I have ever had. It took me multiple calls, faxes, and e-mails to buy a Browning Citori at the advertised price. The price was a good one, but I will ignore any good deals I see advertised in the future. At Reeds, you pay in other ways. I walked away from a Browning promotion for a free $150 in ammo because of my frustration with Reed's staff. I do not think they are malicious, but it is not a professional gun shop, and it is a very poorly-performing online retailer.

Companies with absolutely no customer… Companies with absolutely no customer service such as Reedssports.com, Reeds Family Outdoor Outfitters. have no business being in business. When you order something that is in stock, for a trip a month out, and you are charged for it, yet three weeks later you make contact because you haven't received your supplies yet. They tell you there is an inconsistentcy in your mailing address so they are holding the order. Even though it is being shipped to a shipping address, and they already charged your card. Yet they never opted to pick the phone up to clarify what they needed. Never the less when you contact them they tell you it will be shipped out that day. Luckley I ordered some supplies from a few reputable companies like Midway, and Federal that both filed the orders as promised. If I would have relied on Reedssports.com. Reeds Family Outdoor Outfitters. I would have a very expensive trip and no supplies to get through it. It wasn't until the day I was leaving that I again contact them, and then was told that they no longer have the item in stock, and was going to refund the money. Avoid purchasing anything from Reedssports.com, Reeds Family Outdoor Outfitters. unless you really don't care if you get the product.