I love shopping at Reeds for all my… I love shopping at Reeds for all my outdoor needs. The atmosphere in the building is super cool. The staff is also very knowledgable and helpful. They always have good stock on products and they have brands that not all retailers have, which makes it nice for having options. They also always have a large section of firearms and their ammo is in stock is a lot better than most retailers. The Walker location is also located right next to Leech lake, so it's an easy pitstop before I head to the lake. They also have a great website that is easy to use. I've had nothing but great experiences shopping online or in store at Reeds.

they are like thieves! Don't place order from this company, they are like thieves, seriously! I ordered a binocular from their website on Oct 1st and the order never came. When I contacted them on Nov 3rd, I was told the order was cancelled due to the fraud concern and they claimed an email was sent to me. I checked the emails, spams, junk mails... there was no record of any cancellation notice, just an order confirmation email and a following billing invoice. I asked them if you cancelled the order, shouldn't you refund me back then? The guy on the phone had no answer but said I can refund you NOW. Isn't that convenient? Cancel the order but keep the money, and only refund when you catch them!

Bad customer service Some of the worst, most confused and clueless customer service I've experienced. Ordered pair of size 10 shoes. About a week later I receive a pair of size 9 shoes in a size 10 box. Ok, so far an excusable mistake. When I call to fix the problem, I'm given a return label and am assured the right size is in stock and the correct shipment will not be held up waiting for the return. I send back the incorrect shoes the same day. Another week goes by and I get a voicemail from a Justin saying they don't have the correct size and therefore can't send it to me. I call the number and they don't know who Justin is. I say I just got a call from the guy. They put me on a long hold (listening to wolves howling) and finally tell me there is a Justin but he's not there today. I repeat that he left me a voicemail minutes ago. They put me on a long hold again. And disconnect me. I call back and demand to speak to a supervisor, who turns out to be Chad, "the gun guy." Justin is apparently "the shoe guy," but no one knew he was at work but somewhere in the wilds of the warehouse. I did get a refund but this company is a mess!

REEDS were very helpful and friendly REEDS were very helpful and friendly. My order was perfect and I got my order in a few days. I will be a customer every time I have a need. Frank in Pa.

Great stuff always have been great to do get my stuff from.