ABSOLUTELY AWFUL!!!!!!!!!!!!!!!!!!!! have used the TRX system in gyms previously and felt it was a great product. When trying to but one for personal use though I have experienced the worst company and customer service I have ever, ever had the displeasure to have to deal with. A complete shambles. Delays all round, delivered to the wrong address 12 days after ordering, no response from emails, live chat on teh website never works, no phone number to call and discuss.....just all so very bad. They only get one star because you can't give zero. Stay away or get your TRX system from a 3rd party if you must.

Great customer service Had an issue with the high demand meaning the kettlebells were sold out. Not to worry, received excellent customer service from Alek (UK store) who took care of everything. Very pleased and would highly recommend.

Brain dead customer service. Really the worst. One of the worst customer service experiences ever. Not heated, just inept. Loved my TRX system, but after making a simple mistake renewing my course membership, the idiot agent who responded to my inquiry completely soured me on the company and products.

DO NOT BUY FROM TRX AUSTRALIA! After trying since April to get in touch with these people, I have to say that if you’re thinking of buying a TRX get it from anyone other than the Australian store! I ordered a wall hinge in March, received the receipt but never saw the product. I can’t contact them because when I try to log into the account I setup on the Australian website it keeps bringing me back to login screen. Also emailing their customer service email just bounces back as undeliverable. To think I paid $60 for nothing. Should have gone to bunnings and bough something similar. Thanks for nothing TRX Australia!

The worst customer service I have experienced Waited two weeks for them to finally ship my order (16 days delivery in total). During that time I received nothing from the UK customer services despite emailing them several times (there is no phone number to call). I was able to contact them through their Instagram account but they weren't able to help me, just blamed the delay on Brexit. Their bad reviews on here and on their Facebook page go right back to early last year so nothing to do with Brexit at all.