I understand that due to current events… I understand that due to current events there will be a delay in customer service responses. However, I submitted a customer service request a month ago and no one has been in touch with me about initiating a return. It appears they are only accepting inquires via email. I would recommend having an automated mechanism for initiating a return if customer service is unable to attend to those customers for this long. I'm not sure how else to reach them.

I paid for the monthly subscription got zip I paid for the monthly subscription. It refused to acknowledge my payment when I went to use the app. But it did charge my credit card. I tried to get help, and only AI would help me. AI was worthless. I noticed that eBay has off brand set ups, which are as good if not better and you can find a lot of free content on YouTube. This company is a scam. They are worthless. When I went searching for YouTube videos, they had the owner on. His demeanor says it all. Step away from the car.

The worst customer service I have experienced Waited two weeks for them to finally ship my order (16 days delivery in total). During that time I received nothing from the UK customer services despite emailing them several times (there is no phone number to call). I was able to contact them through their Instagram account but they weren't able to help me, just blamed the delay on Brexit. Their bad reviews on here and on their Facebook page go right back to early last year so nothing to do with Brexit at all.

Great customer service Had an issue with the high demand meaning the kettlebells were sold out. Not to worry, received excellent customer service from Alek (UK store) who took care of everything. Very pleased and would highly recommend.

'TRX TRAINING WALNUT CREEK' Watchout… 'TRX TRAINING WALNUT CREEK' Watchout for this trick. TRX tried to charge me a year later for £39.99 for training I did not access at any time. Buying the physical product is not the same as these online training 'products' they deliver. But hey in my opinion once TRX or other companies has your credit card details you may be vulnerable. Be careful.