Eric V
PRI paid for the monthly subscription got zip I paid for the monthly subscription. It refused to acknowledge my payment when I went to use the app. But it did charge my credit card. I tried to get help, and only AI would help me. AI was worthless. I noticed that eBay has off brand set ups, which are as good if not better and you can find a lot of free content on YouTube. This company is a scam. They are worthless. When I went searching for YouTube videos, they had the owner on. His demeanor says it all. Step away from the car.
Bridget
GBPlaced an order at the beginning of… Placed an order at the beginning of January and up to now I haven't received anything. Tried contacting customer services but no response. I even messaged on their social media accounts which they're only reading my messages and not responding. Can someone please help TRX from scamming people! This is outrageous and disgusting 😤
Jane Doe
GBI understand that due to current events… I understand that due to current events there will be a delay in customer service responses. However, I submitted a customer service request a month ago and no one has been in touch with me about initiating a return. It appears they are only accepting inquires via email. I would recommend having an automated mechanism for initiating a return if customer service is unable to attend to those customers for this long. I'm not sure how else to reach them.
Daniel
GBI ordered a TRX sweat on the 25th March… I ordered a TRX sweat on the 25th March from the uk branch, I then waited 6 days and had heard nothing. So I simply enquired where it might be, or on its way. Only to now be told they have sold out. Selling out (these things happen) but if I had not contacted them, I doubt they would have contacted myself. There was the lame excuse of a technical issue and this being the reason for them still advertising even though demand was clearly greater than their supply. At this point in the current climate you will be pushed to get this product from anywhere, it is just disappointing that the main supplier, cant get their act together.
Some guy
GB'TRX TRAINING WALNUT CREEK' Watchout… 'TRX TRAINING WALNUT CREEK' Watchout for this trick. TRX tried to charge me a year later for £39.99 for training I did not access at any time. Buying the physical product is not the same as these online training 'products' they deliver. But hey in my opinion once TRX or other companies has your credit card details you may be vulnerable. Be careful.