DO NOT BUY FROM TRX AUSTRALIA! After trying since April to get in touch with these people, I have to say that if you’re thinking of buying a TRX get it from anyone other than the Australian store! I ordered a wall hinge in March, received the receipt but never saw the product. I can’t contact them because when I try to log into the account I setup on the Australian website it keeps bringing me back to login screen. Also emailing their customer service email just bounces back as undeliverable. To think I paid $60 for nothing. Should have gone to bunnings and bough something similar. Thanks for nothing TRX Australia!

'TRX TRAINING WALNUT CREEK' Watchout… 'TRX TRAINING WALNUT CREEK' Watchout for this trick. TRX tried to charge me a year later for £39.99 for training I did not access at any time. Buying the physical product is not the same as these online training 'products' they deliver. But hey in my opinion once TRX or other companies has your credit card details you may be vulnerable. Be careful.

Brain dead customer service. Really the worst. One of the worst customer service experiences ever. Not heated, just inept. Loved my TRX system, but after making a simple mistake renewing my course membership, the idiot agent who responded to my inquiry completely soured me on the company and products.

ABSOLUTELY AWFUL!!!!!!!!!!!!!!!!!!!! have used the TRX system in gyms previously and felt it was a great product. When trying to but one for personal use though I have experienced the worst company and customer service I have ever, ever had the displeasure to have to deal with. A complete shambles. Delays all round, delivered to the wrong address 12 days after ordering, no response from emails, live chat on teh website never works, no phone number to call and discuss.....just all so very bad. They only get one star because you can't give zero. Stay away or get your TRX system from a 3rd party if you must.

Great service - I’m very pleased! My TRX Move system arrived within 24 hours in perfect condition exactly as expected. It included a booklet of instructions in various languages - the English version was on the poster. The TRX looks very good quality and is very well packaged. I’d been interested in the weight (as I will travel with it) and it weighs 0.6kg in the mesh bag which is lighter than I’d hoped! It is approximately the size of a standard wash bag so looks easy to pack. Overall I am delighted!