Great customer service Had an issue with the high demand meaning the kettlebells were sold out. Not to worry, received excellent customer service from Alek (UK store) who took care of everything. Very pleased and would highly recommend.

This company has the WORST ETHICS… This company has the WORST ETHICS EVER!!!! if you try to sell the product you DID NOT USE on EBay or Mercari or any other site, they will instantly report you as a fraudulent, counterfeit product and have you removed without any recourse. This happened to me several times, even though I was selling a brand new item that was still in a sealed box because it was a gift. They are despicable.

Beware once the sale is made- Prepare to spend much more $ for instructional information I find no fault with the suspension equipment. The problem is with after the sale is made. You must pay an additional $19.95 a month to access video instructions on the correct and safe way to use the equipment. They offer one 'free' video for each body part focus. Wish they had mentioned I would be shelling out an additional $240 a year for instructions when I made the purchase- I just called to have returned with 30 day guarantee- Gouging your customers with additional charges to learn the safe and correct way to use their product does not seem fair.

I ordered a TRX sweat on the 25th March… I ordered a TRX sweat on the 25th March from the uk branch, I then waited 6 days and had heard nothing. So I simply enquired where it might be, or on its way. Only to now be told they have sold out. Selling out (these things happen) but if I had not contacted them, I doubt they would have contacted myself. There was the lame excuse of a technical issue and this being the reason for them still advertising even though demand was clearly greater than their supply. At this point in the current climate you will be pushed to get this product from anywhere, it is just disappointing that the main supplier, cant get their act together.

ABSOLUTELY AWFUL!!!!!!!!!!!!!!!!!!!! have used the TRX system in gyms previously and felt it was a great product. When trying to but one for personal use though I have experienced the worst company and customer service I have ever, ever had the displeasure to have to deal with. A complete shambles. Delays all round, delivered to the wrong address 12 days after ordering, no response from emails, live chat on teh website never works, no phone number to call and discuss.....just all so very bad. They only get one star because you can't give zero. Stay away or get your TRX system from a 3rd party if you must.