Grabcart is Powerless To Support Customer I received my "New" headphones in a reasonable time; however, the blister pack was opened. Items listed by the manufacturer as pack-ins were missing including the connection cable (to plug the headphones in to a stereo) and a carry case. I have requested a RMA (return merchandise authorization) or the missing parts twice. Grabcart claims not to be the seller but, rather, a 3rd party called Natcellular. My order and my money went to Grabcart based on Grabcart's ad and description of the merchandise. If they had Natcellular dropship the headphones then, I believe, Grabcart maintains a responsiblity to the customer to ensure the items are as Grabcart stated in the advertisement. Grabcart is powerless to ensure you get what you order.

They are receiving one star only … They are receiving one star only because you have to pick at least one otherwise they woukdnt get any...the reviews are correct, its a scam. Dont do it. I ordered weeks ago and my card was charged immediately, havent received my products, got an email saying id have tracking info after 72 hours, never happened, emailed the seller, no reply.

False Advertising Bad Customer Service I reviewed Grabcart before I purchased and some said they sell items they do not have, so I contacted Jenny and asked about these bad reviews. She said the bad reviews were probably written by a competitor. I asked her to check to see if the item I wanted was in stock and she assured it was and would send exact item with no discrepancies. Well, they sent me a different item just as the previous reviewer wrote. They paid to have it shipped back, but not refund my original shipping of $20.00. I paid way too much but wanted the item I ordered. The item they sent me..could have bought $15.00 cheaper at Walmart with free shipping. False advertising!!

Terrible customer service I placed an order for my product in late July, and have yet to receive my order yet. The company billed me immediately yet nothing has arrived, I have sent numerous emails to Grabcart customer service requesting updates on my order and its shipping status and NO ONE will contact me back regarding this order. I am now wanting to cancel my order and refund my money and am again unable to reach anyone on how to proceed. This is awful customer service, I will not be ordering through this company ever again.

Sincere Customer Service I was able to get to get into contact with customer service. They were pleasant to talked to and answered my inquires promptly. I would definitely go back and recommend to others.