I have struggled to get a refund. I have struggled to get a refund. Bought my son a drone and it is faulty, but it only seemed to happen after two weeks. There is no damage. Customer service are not being very helpful.

Terrible service Purchased panasonic home security system and other items along with it, costing almost £400 from maplin, does not work on 3g or other WiFi so you would have to say at home to keep an eye. To cut long story short, I have had a lot of problems with this and after many calls to Panasonic they don't seem interested, so called maplin UK customer services they just want to take your money and forget about you, they said send it back but if can't find fault we will not refund and if you want to talk to a tech person it will cost you £25.00. All in all I am not to happy with the service from Panasonic and maplin

Excellent I called because there was no stock in my area and they sent it straight to my house in a couple of days excellent service would recommend

Don’t waste your time or money I ordered some 4lite wiz GU10 bulbs at what seemed a bargain price in 2 separate batches. Although some of the bulbs worked as expected others either didn’t work at all or wouldn’t pair. In addition the bulbs in on batch were a very different shape to the others. Customer service is lamentable with no reply to any of my emails and no contact phone number. Yes if it’s too good to be true it really is too good to be true.

No fuss, they're learning and growing Seems there's a second page for the same company? Here's the same review: "Got what I ordered in good time, and their site has improved since their re-launch. To other reviewers, remember Maplin closed down a couple of years back. This is a completely new company."