Bad product and worse service Recently received my 2 sleepband pro's... I have been trying to get ahold of support for 3 days now, even messaging then through Facebook... I have received no response. The device is very uncomfortable, and the left speaker has no cushion surrounding it, making it both very uncomfortable and moves around freely so you spend a stressful 5 minutes each time you put the band on or move it just trying to get the stupid speaker back into the correct spot over your ear. I want to take advantage of the 30 day satisfaction guarantee to return and get my money back. But unfortunately they are un-contactable. I'm hopeful that leaving this review gets a response as it seems the only thing they care about!!!

Excellent customer service Unfortunately, I had to return my sleep band. It was too large for my head. But I am giving this a 5 star review because their customer service is EXCELLENT. I am so impressed. They issued me a full refund and reimbursed me for the cost to mail my sleep band back to them. I received an email from an actual person (not just an auto-generated email) and she helped me with the entire return process. I can't review the product since the band did not fit, but if you are thinking about ordering a sleep band, give it a try. You have nothing to lose!

Commendation I ordered the item on 22 Oct and I still haven't got my order. I contacted them on instagram and through email and they haven't responded for 2 weeks. After writing this review, I was contacted by customer support and my complaint was attended to. I received the item and a discount! They corrected the mistake. They communicated in a friendly manner and the issue was resolved. They behave like an honorable company. I like the product. I can only recommend Sleepband!

I struggle to sleep I struggle to sleep, stay asleep and go back to sleep,Sleepband was my saviour,it is slowly dying after 18mths of continuous use and I'm finding it really hard to replace it. I did buy another brand and the charging station is sown into the band in a really uncomfortable place. Why can't I buySleepband brand anymore??

Has been a week and no shipment date in… Has been a week and no shipment date in sight. After reading these trustpilot reviews and seeing that their customer service phone number has a full mailbox. I will just ask my card to help me get reimbursed. STAY AWAY FROM THIS COMPANY!