Rocky start but happy ending! We had a rocky start, but Ashley W. at Sleepband.com responded promptly and consistently to resolve my problem ( a lost package). I placed my order in February and by the end of March had not received my Sleep Band. Ashley quickly responded, got the tracking number, and together we ascertained that the package never made it to the USPS. She promptly resubmitted my order, issued a refund for my troubles, and sent us an extra mask. My hubby and I have both been using them and are very happy. I like to listen to ambient sounds or night stories to help myself go to sleep, but regular ear pods hurt when I am on my side. There are no wires and you can maneuver the flat little speakers around the soft band to your preference. The band charges easily and quickly. I do recommend them, and appreciate Ashley’s diligence and great customer service.

Great customer service still exists! The sleep band isn't exactly what we were looking for, so we got a refund AND the older model to try out - no charge! It's so tough to find good customer service these days. Ashley was very sweet and accommodating.

Good product BUT customer service sucks… Good product BUT customer service sucks and they don't keep their word. Their website sates lifetime warranty for any defects. My sleepband pro was damaged when I emailed them about getting a new one they said they wouldn't. I tried calling them on the two different phone numbers on their website and they both went to vm.

Amazing service I love my Sleepband, but my review is for their A+ service. I wrote to ask if there was a way to shut off the blinking light (it was disrupting my wife's sleep). There was not, as I had an older model. Their solution was to proactively ship me the new model, even though I hadn't asked for it. That's fantastic customer service. Thank you Ashley W!

Cheaper then sleephone Pro: cheaper then sleephones Cons: no sizes just one standard size, feels abit loose but acceptable i guess, bluetooth module big but at least its on the front so no problems via side sleeping but why not encase the module in silicone or at least the band should have some cushioning pocket for the bluetooth module to sit in p.s tracking showed it in china then had a long journey to the US to then be shipped to australia. According to the globe/map it would've been faster/shorter distance to send it to me via china? pps why call them noise cancelling headphones when they cant be noise cancelling since they're external i.e they're speakers Rate: 7/10