Amazing service I love my Sleepband, but my review is for their A+ service. I wrote to ask if there was a way to shut off the blinking light (it was disrupting my wife's sleep). There was not, as I had an older model. Their solution was to proactively ship me the new model, even though I hadn't asked for it. That's fantastic customer service. Thank you Ashley W!

Rocky start but happy ending! We had a rocky start, but Ashley W. at Sleepband.com responded promptly and consistently to resolve my problem ( a lost package). I placed my order in February and by the end of March had not received my Sleep Band. Ashley quickly responded, got the tracking number, and together we ascertained that the package never made it to the USPS. She promptly resubmitted my order, issued a refund for my troubles, and sent us an extra mask. My hubby and I have both been using them and are very happy. I like to listen to ambient sounds or night stories to help myself go to sleep, but regular ear pods hurt when I am on my side. There are no wires and you can maneuver the flat little speakers around the soft band to your preference. The band charges easily and quickly. I do recommend them, and appreciate Ashley’s diligence and great customer service.

Great customer service still exists! The sleep band isn't exactly what we were looking for, so we got a refund AND the older model to try out - no charge! It's so tough to find good customer service these days. Ashley was very sweet and accommodating.

Took ages to arrive and not impressed… Took ages to arrive and not impressed it comes from China not Australia as that's where it was sent from so false advertising is not cool, it's not breathable and very hot on ears and forehead and i have a shaved head this makes it uncomfortable also speakers don't go loud at all also u have to remove it out of the band to charge it wich is anoying meh save ya money and invest I'm a good quality product thats not made in China👎

Commendation I ordered the item on 22 Oct and I still haven't got my order. I contacted them on instagram and through email and they haven't responded for 2 weeks. After writing this review, I was contacted by customer support and my complaint was attended to. I received the item and a discount! They corrected the mistake. They communicated in a friendly manner and the issue was resolved. They behave like an honorable company. I like the product. I can only recommend Sleepband!