VitaDocs

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1.50
Based on 20 Reviews

5

5.00%

4

10.00%

3

0.00%

2

0.00%

1

85.00%
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Jo
US

Updated review: GOOD! Previously: RECOGNIZING THE SIGNS OF A SHAM Update on farther below: I just received my order! (4/6/16) Appears what I ordered/expected. Happy! Feedback: please keep customers informed on progress with steps in order process, tracking info, etc. Glad order has arrived! Thank you! ---------- Previously on 4/3/16: Made order last week (3/27/16). Appears to be sham: Sign#1. Received auto response but nothing since. Sign#2. Called customer service number and got an electronic voice advising me to leave a message and someone will call back. Looking at the below bad reviews, I see where this is going...

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Barton Poulson
US

SCAM Ordered same item twice, never received it, couldn't get response from customer service. I should have known from the excruciatingly slow website that something was wrong. Fortunately, AMEX is now refunding my charges and filing a dispute on my behalf. (Also, I suspect that the non-zero reviews on this page are not genuine.)

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jodi
US

HORRIBLE!!! This is the WORST company! I wish I had seen they received an "F" rating from the BBB before I ordered from them. There is absolutely zero customer service - I left multiple voice mails and emails requesting a response with no follow up from the company. I *finally* received my order over a MONTH after I placed the order. I never got an email confirmation or shipping information from them - nothing. I had to dispute the charge with my bank because I thought (and still do) the company is a FRAUD. BUYER BEWARE!!!

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Customer
US

Scammers Unfortunately I placed an order on line with vitadocs.com for 2 supplements on Jan 15th and they charged my credit card on Jan 16th but I never received an email confirmation of the purchase or email about shipping and certainly NEVER RECEIVED THE PRODUCTS!!! They have a bogus 888-908-4548 which I've left numerous messages and never received a call back. I filed a complaint with BBB and disputed the chargers with my credit card company. Someone needs to do something to stop these thieves. Credit card companies should flag this company and won't let the charge go through at all!

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Melissa
US

I think I have been scammed! I placed an order Dec 2nd for a product my doctor feels may dramatically improve some miserable symptoms I am suffering from. I received a confirmation that my order was confirmed, but I have received no shipping information or product. No one answers the phone or returns my calls. I'm about to call my credit card company and try and get this marked as fraud!

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