I Love Shopping Online But This Was The Worst Buying Experience. I ordered a battery for my laptop. I checked with my local tech to be sure I ordered the correct one. The battery took forever to get here and was the wrong one. Again checked my original order with another tech and yes, I ordered the right one. I was forced to use email communications only since there wasn't a viable phone number. Apparently, they have canned responses to the emails ALL asking you for additional information that they already have. After 4 emails, each one the same canned message, I received one from a "level 2". I was told to how to package the battery for shipping but without a shipping label. It also included an incredible list of other instructions and information I needed to provide yet again. I followed the instructions as requested and sent it off at my expense. It is now been more than a month since they have signed for it and I am out $53.00 plus shipping both ways. HORRIBLE, HORRIBLE SERVICE.

Good service I enjoyed the experience in dealing with the phone salesperson when I ordered my product, He was courteous and helpful in getting me the right product and looking up prior orders. I would tell anyone that USB is the right company to do business with on the internet. Got me all discounts that were available at the time and fast shipping, couldn't ask for more

Worst customer service EVER! Worst customer service I have ever experienced. They sent me a laptop battery which would not take a charge and I returned to them via US mail, but numerous phone calls and e-mails have not resulted in a replacement battery or a refund. Nobody answers the phone, phone messages have not resulted in a return call even once, e-mails get an automatic, generic reply but NEVER result in a reply from a real person. In THREE MONTHS of e-mails and phone calls NOBODY from this company has reached out to me to resolve this issue. AVOID AT ALL COSTS!

"original" apple macbook pro battery sold has brand new , and is used and faulty friday 17 - 2015 i have purchase a " original " Apple Battery for a macbook pro 17 " on the 23 of september and is now the 17 of december and i haven't received yet a replacement or the money Back the battery was sold has : Original Macbook 17 , Battery A1309 for Apple 7.4V 95WH Warranty : 1 Year Free the battery had heavy signs of usage it was salty only recharge to 85% and shots the computer down at 40% and resets all the parameters of the computer the costumer service is been horrible and i dont recommend this company to any one . friday 18 they dont even bother to replay to my emails any longer , they promise a solution by the 16 -2015 Luis

Excellent service One minor glitch ,not supplier's fault. The battery was slightly oversize but I was able to force it into the compartment, It won't latch but isn't going anywhere with the very tight fit. Thank you for the super service! Rod Manns