Buyer Beware!! I was an early user of Hapbee and very satisfied with the technology until it stopped working four months ago. I tried to contact Hapbee the past four months on numerous occasions with not one response. I tried re-installing the app several times but was not able to log in or get the app to work. No help from them on that either. Now, I have to throw the device away. Buyer beware. They do not seem to support the product once you have purchased it.

I got this as a present I got this as a present, however after over half hour trying to pair it to my phone Bluetooth either via QR scan or manually keying in the SN I gave up. Not willing to waste my time this way any longer. I have never encountered a Bluetooth enabled device that won’t pair one way or the other with my phone. Let alone such an expensive one. Noting device SN: A114920. I don’t recommend Hapbee for this reason. Get this issue sorted out.

Useless product from a dishonest company. SCAM They received my return as stated in their return policy but still no refund 2 weeks later. I doubt that I'll ever see the money and if so I'll repost. Their phone is ALWAYS busy so no one answers and the chat line is never working. If it smells like a rat it probably is a rat. This is a follow up review so after a month of waiting for my refund customer service sends me an email to review them, So of course I did and while I did FINALLY get the refund it was only after my bank contacted them. You still cannot get a hold of anyone in customer service so I stand firmly behind my original post!

Beware of FedEx duty and tax charge I am giving a one star review simply because I have emailed Hapbee twice regarding an invoice I have received from FedEx for £66.00 for duty and tax. As there is nothing to inform a purchaser from outside of the US that there would be this extra charge I am not ‘Happy’ at all. I have not received a reply. I have been using the Hapbee for 10 days and so far I think it’s brilliant.

I like the device I like the device, I think it is working, but I have no definitely proof of course (at least not yet). Also, their subscription is way too expensive compared to (generally speaking) similar wellness wearables.