Almost Non Existent Customer Service My order was not completely filled, yet I was charged for the entire order. I had technical questions, but nobody answered the phone except their robot. Eventually I was able to get a response via email about my short order (I figured out my technical issues on my own). Looked like I was making headway on getting my complete order filled, but then everything just turned to crickets. I sent what in my mind was my final quest for info about my order. About 1-1/2 weeks later, just as I was about to file a reverse charge claim with my bank credit card, the final piece of my order was delivered. 10/16/2023 to 1/23/2024 for completion. The communications and response time provided by this company are minus 10 stars.

Buyer Beware!! I was an early user of Hapbee and very satisfied with the technology until it stopped working four months ago. I tried to contact Hapbee the past four months on numerous occasions with not one response. I tried re-installing the app several times but was not able to log in or get the app to work. No help from them on that either. Now, I have to throw the device away. Buyer beware. They do not seem to support the product once you have purchased it.

Ph.D. Flow Optimizer I work a full-time job with a lot of traveling, have a family with 2 elementary school kids, am active in the church, and recently decided to get my Ph.D. online. I was looking for a product to help optimize my flow and found it in Hapbee. Now when I find time in the mornings or evenings to work on my papers, I use the “deep work” setting on my Hapbee and get right to work, regardless of how tired I am. The results speak for themselves, as I have a 4.0 GPA through my first 5 classes. Hapbee makes studying and writing papers significantly quicker and more enjoyable and I highly recommend for students at any stage of their lives!

I've been charged US$149/year for the… I've been charged US$149/year for the last 4 years since purchasing a Hapbee on a crowd funding program with a 90 day free subscription... the device didn't work and as such I've not had any benefit, I do not have access to the account through their website and a password reset says the account doesn't exist. They haven't responded to any of the emails I've sent the last couple of years trying to cancel the subscription. Avoid this company, even if some of their products show promise, their service and subscriptions do not!

Useless product from a dishonest company. SCAM They received my return as stated in their return policy but still no refund 2 weeks later. I doubt that I'll ever see the money and if so I'll repost. Their phone is ALWAYS busy so no one answers and the chat line is never working. If it smells like a rat it probably is a rat. This is a follow up review so after a month of waiting for my refund customer service sends me an email to review them, So of course I did and while I did FINALLY get the refund it was only after my bank contacted them. You still cannot get a hold of anyone in customer service so I stand firmly behind my original post!