Useless product from a dishonest company. SCAM They received my return as stated in their return policy but still no refund 2 weeks later. I doubt that I'll ever see the money and if so I'll repost. Their phone is ALWAYS busy so no one answers and the chat line is never working. If it smells like a rat it probably is a rat. This is a follow up review so after a month of waiting for my refund customer service sends me an email to review them, So of course I did and while I did FINALLY get the refund it was only after my bank contacted them. You still cannot get a hold of anyone in customer service so I stand firmly behind my original post!

Almost Non Existent Customer Service My order was not completely filled, yet I was charged for the entire order. I had technical questions, but nobody answered the phone except their robot. Eventually I was able to get a response via email about my short order (I figured out my technical issues on my own). Looked like I was making headway on getting my complete order filled, but then everything just turned to crickets. I sent what in my mind was my final quest for info about my order. About 1-1/2 weeks later, just as I was about to file a reverse charge claim with my bank credit card, the final piece of my order was delivered. 10/16/2023 to 1/23/2024 for completion. The communications and response time provided by this company are minus 10 stars.

interesting experience It was an interesting experience trying the Hapbee. It did take a few times trying it before I felt that it helped especially with relaxing to sleep at night. I wish I could’ve worn it while sleeping but whether I had it around my neck or my head it was just too uncomfortable. Perhaps if it was made as a wristband that might work better unless that’s too small. Other than that it was a good experience and I will continue to use it.

The best solution for sleeping After the third use I finally managed to sleep 6 hours straight! I stopped taking benzodeanzepines and now live a healthier lifestyle thanks to hapbee.

Update to last review Oct. 14th Today I received from the Hapbee Company a return box and label for the defective Wearable I have. Much to my surprise when I opened the box, a new Wearable was waiting for me in the box!🤙🏽🤙🏽🤙🏽. Much appreciated. Thank you for the response and professionalism.must be working already. Again thank you.