Useless product from a dishonest company. SCAM They received my return as stated in their return policy but still no refund 2 weeks later. I doubt that I'll ever see the money and if so I'll repost. Their phone is ALWAYS busy so no one answers and the chat line is never working. If it smells like a rat it probably is a rat. This is a follow up review so after a month of waiting for my refund customer service sends me an email to review them, So of course I did and while I did FINALLY get the refund it was only after my bank contacted them. You still cannot get a hold of anyone in customer service so I stand firmly behind my original post!

I got this as a present I got this as a present, however after over half hour trying to pair it to my phone Bluetooth either via QR scan or manually keying in the SN I gave up. Not willing to waste my time this way any longer. I have never encountered a Bluetooth enabled device that won’t pair one way or the other with my phone. Let alone such an expensive one. Noting device SN: A114920. I don’t recommend Hapbee for this reason. Get this issue sorted out.

It helps occasionally I have had the hapbee device for 10 months and I’ve had mixed experiences with it. I usually use it to enhance drowsiness and to sleep better but it is not a consistent benefit. I have to use the other tools I know to help me sleep or fall back to sleep ie.Calm app, CBT insomnia training, melatonin, etc. I wish the 365 guarantee was available for my purchase.

Not sure if it’s any good I purchased a Hapbee after listening to Mark Young on the Blunt Force Truth podcast. After listening to him for an hour I was sold. When I received the product i could not pair the product. I left messages everyday for a week and even wrote to Mark Young and no one ever contacted me back. So after a week of futility I sent it back to Amazon to get a refund. I still would give it a chance but the customer service could not be worse.

Almost Non Existent Customer Service My order was not completely filled, yet I was charged for the entire order. I had technical questions, but nobody answered the phone except their robot. Eventually I was able to get a response via email about my short order (I figured out my technical issues on my own). Looked like I was making headway on getting my complete order filled, but then everything just turned to crickets. I sent what in my mind was my final quest for info about my order. About 1-1/2 weeks later, just as I was about to file a reverse charge claim with my bank credit card, the final piece of my order was delivered. 10/16/2023 to 1/23/2024 for completion. The communications and response time provided by this company are minus 10 stars.