Almost Non Existent Customer Service My order was not completely filled, yet I was charged for the entire order. I had technical questions, but nobody answered the phone except their robot. Eventually I was able to get a response via email about my short order (I figured out my technical issues on my own). Looked like I was making headway on getting my complete order filled, but then everything just turned to crickets. I sent what in my mind was my final quest for info about my order. About 1-1/2 weeks later, just as I was about to file a reverse charge claim with my bank credit card, the final piece of my order was delivered. 10/16/2023 to 1/23/2024 for completion. The communications and response time provided by this company are minus 10 stars.

Hard to cancel Customer beware. Hapbee offers no ability to cancel your monthly subscription online. You have to email them, to which they send an automated reply (Note- your subscription is not yet cancelled)… you have to then reply to the automated reply and only then will a human respond and cancel your subscription. Shoddy business practices for sure and I would not recommend being a customer.

Not sure if it’s any good I purchased a Hapbee after listening to Mark Young on the Blunt Force Truth podcast. After listening to him for an hour I was sold. When I received the product i could not pair the product. I left messages everyday for a week and even wrote to Mark Young and no one ever contacted me back. So after a week of futility I sent it back to Amazon to get a refund. I still would give it a chance but the customer service could not be worse.

Oura sleep tracking evidence against I have tracked my sleep with the Oura ring to test Hapbee. I’m not saying the Hapbee doesn’t work for some people but it definitely doesn’t work to enhance my sleep, according to Oura. I never feel a difference using the Hapbee either, regardless of mode.

I love my Hapbee I love my Hapbee! I use the "commute with ease" blend for an energy boost in the morning and I use the "relax" signal in the evening to help with back pain. Since using Hapbee, I no longer need coffee to wake up; my back feels better; and I don't need pills to help me sleep at night. My only complaint is that sometimes there is a problem pairing my Hapbee to my cell phone, but I just turn off my cell phone, turn it on again, and connect again.