customer
GBIt helps occasionally I have had the hapbee device for 10 months and I’ve had mixed experiences with it. I usually use it to enhance drowsiness and to sleep better but it is not a consistent benefit. I have to use the other tools I know to help me sleep or fall back to sleep ie.Calm app, CBT insomnia training, melatonin, etc. I wish the 365 guarantee was available for my purchase.
Tim S
GBinteresting experience It was an interesting experience trying the Hapbee. It did take a few times trying it before I felt that it helped especially with relaxing to sleep at night. I wish I could’ve worn it while sleeping but whether I had it around my neck or my head it was just too uncomfortable. Perhaps if it was made as a wristband that might work better unless that’s too small. Other than that it was a good experience and I will continue to use it.
Dennis Paduganan
GBUpdate to last review Oct. 14th Today I received from the Hapbee Company a return box and label for the defective Wearable I have. Much to my surprise when I opened the box, a new Wearable was waiting for me in the box!🤙🏽🤙🏽🤙🏽. Much appreciated. Thank you for the response and professionalism.must be working already. Again thank you.
James Manner
GBAlmost Non Existent Customer Service My order was not completely filled, yet I was charged for the entire order. I had technical questions, but nobody answered the phone except their robot. Eventually I was able to get a response via email about my short order (I figured out my technical issues on my own). Looked like I was making headway on getting my complete order filled, but then everything just turned to crickets. I sent what in my mind was my final quest for info about my order. About 1-1/2 weeks later, just as I was about to file a reverse charge claim with my bank credit card, the final piece of my order was delivered. 10/16/2023 to 1/23/2024 for completion. The communications and response time provided by this company are minus 10 stars.
Madalina
CAI got this as a present I got this as a present, however after over half hour trying to pair it to my phone Bluetooth either via QR scan or manually keying in the SN I gave up. Not willing to waste my time this way any longer. I have never encountered a Bluetooth enabled device that won’t pair one way or the other with my phone. Let alone such an expensive one. Noting device SN: A114920. I don’t recommend Hapbee for this reason. Get this issue sorted out.