interesting experience It was an interesting experience trying the Hapbee. It did take a few times trying it before I felt that it helped especially with relaxing to sleep at night. I wish I could’ve worn it while sleeping but whether I had it around my neck or my head it was just too uncomfortable. Perhaps if it was made as a wristband that might work better unless that’s too small. Other than that it was a good experience and I will continue to use it.

Hard to cancel Customer beware. Hapbee offers no ability to cancel your monthly subscription online. You have to email them, to which they send an automated reply (Note- your subscription is not yet cancelled)… you have to then reply to the automated reply and only then will a human respond and cancel your subscription. Shoddy business practices for sure and I would not recommend being a customer.

I got this as a present I got this as a present, however after over half hour trying to pair it to my phone Bluetooth either via QR scan or manually keying in the SN I gave up. Not willing to waste my time this way any longer. I have never encountered a Bluetooth enabled device that won’t pair one way or the other with my phone. Let alone such an expensive one. Noting device SN: A114920. I don’t recommend Hapbee for this reason. Get this issue sorted out.

Almost Non Existent Customer Service My order was not completely filled, yet I was charged for the entire order. I had technical questions, but nobody answered the phone except their robot. Eventually I was able to get a response via email about my short order (I figured out my technical issues on my own). Looked like I was making headway on getting my complete order filled, but then everything just turned to crickets. I sent what in my mind was my final quest for info about my order. About 1-1/2 weeks later, just as I was about to file a reverse charge claim with my bank credit card, the final piece of my order was delivered. 10/16/2023 to 1/23/2024 for completion. The communications and response time provided by this company are minus 10 stars.

Not sure if it’s any good I purchased a Hapbee after listening to Mark Young on the Blunt Force Truth podcast. After listening to him for an hour I was sold. When I received the product i could not pair the product. I left messages everyday for a week and even wrote to Mark Young and no one ever contacted me back. So after a week of futility I sent it back to Amazon to get a refund. I still would give it a chance but the customer service could not be worse.