I like the device I like the device, I think it is working, but I have no definitely proof of course (at least not yet). Also, their subscription is way too expensive compared to (generally speaking) similar wellness wearables.

I've been charged US$149/year for the… I've been charged US$149/year for the last 4 years since purchasing a Hapbee on a crowd funding program with a 90 day free subscription... the device didn't work and as such I've not had any benefit, I do not have access to the account through their website and a password reset says the account doesn't exist. They haven't responded to any of the emails I've sent the last couple of years trying to cancel the subscription. Avoid this company, even if some of their products show promise, their service and subscriptions do not!

Useless product from a dishonest company. SCAM They received my return as stated in their return policy but still no refund 2 weeks later. I doubt that I'll ever see the money and if so I'll repost. Their phone is ALWAYS busy so no one answers and the chat line is never working. If it smells like a rat it probably is a rat. This is a follow up review so after a month of waiting for my refund customer service sends me an email to review them, So of course I did and while I did FINALLY get the refund it was only after my bank contacted them. You still cannot get a hold of anyone in customer service so I stand firmly behind my original post!

Beware of FedEx duty and tax charge I am giving a one star review simply because I have emailed Hapbee twice regarding an invoice I have received from FedEx for £66.00 for duty and tax. As there is nothing to inform a purchaser from outside of the US that there would be this extra charge I am not ‘Happy’ at all. I have not received a reply. I have been using the Hapbee for 10 days and so far I think it’s brilliant.

Hard to cancel Customer beware. Hapbee offers no ability to cancel your monthly subscription online. You have to email them, to which they send an automated reply (Note- your subscription is not yet cancelled)… you have to then reply to the automated reply and only then will a human respond and cancel your subscription. Shoddy business practices for sure and I would not recommend being a customer.