Beware of FedEx duty and tax charge I am giving a one star review simply because I have emailed Hapbee twice regarding an invoice I have received from FedEx for £66.00 for duty and tax. As there is nothing to inform a purchaser from outside of the US that there would be this extra charge I am not ‘Happy’ at all. I have not received a reply. I have been using the Hapbee for 10 days and so far I think it’s brilliant.

Hard to cancel Customer beware. Hapbee offers no ability to cancel your monthly subscription online. You have to email them, to which they send an automated reply (Note- your subscription is not yet cancelled)… you have to then reply to the automated reply and only then will a human respond and cancel your subscription. Shoddy business practices for sure and I would not recommend being a customer.

It helps occasionally I have had the hapbee device for 10 months and I’ve had mixed experiences with it. I usually use it to enhance drowsiness and to sleep better but it is not a consistent benefit. I have to use the other tools I know to help me sleep or fall back to sleep ie.Calm app, CBT insomnia training, melatonin, etc. I wish the 365 guarantee was available for my purchase.

I like the device I like the device, I think it is working, but I have no definitely proof of course (at least not yet). Also, their subscription is way too expensive compared to (generally speaking) similar wellness wearables.

Buyer Beware!! I was an early user of Hapbee and very satisfied with the technology until it stopped working four months ago. I tried to contact Hapbee the past four months on numerous occasions with not one response. I tried re-installing the app several times but was not able to log in or get the app to work. No help from them on that either. Now, I have to throw the device away. Buyer beware. They do not seem to support the product once you have purchased it.