James Manner
GBAlmost Non Existent Customer Service My order was not completely filled, yet I was charged for the entire order. I had technical questions, but nobody answered the phone except their robot. Eventually I was able to get a response via email about my short order (I figured out my technical issues on my own). Looked like I was making headway on getting my complete order filled, but then everything just turned to crickets. I sent what in my mind was my final quest for info about my order. About 1-1/2 weeks later, just as I was about to file a reverse charge claim with my bank credit card, the final piece of my order was delivered. 10/16/2023 to 1/23/2024 for completion. The communications and response time provided by this company are minus 10 stars.
Burt
GBOura sleep tracking evidence against I have tracked my sleep with the Oura ring to test Hapbee. I’m not saying the Hapbee doesn’t work for some people but it definitely doesn’t work to enhance my sleep, according to Oura. I never feel a difference using the Hapbee either, regardless of mode.
Madalina
CAI got this as a present I got this as a present, however after over half hour trying to pair it to my phone Bluetooth either via QR scan or manually keying in the SN I gave up. Not willing to waste my time this way any longer. I have never encountered a Bluetooth enabled device that won’t pair one way or the other with my phone. Let alone such an expensive one. Noting device SN: A114920. I don’t recommend Hapbee for this reason. Get this issue sorted out.
CHRISTOPHER ARGUETA
GBHelps me study and sleep I heard of Hapbee through two of my favorite podcasters, Dave Asprey and Ben Greenfield. As a PhD student I use it when I am studying or reading research articles. I have also had significant trouble falling back to sleep after waking up in the middle of the night so I also set it to the deep sleep setting and have it on all night under my pillow. For the amount of use I get out of it I say it was a worthy investment.
Liz Cunningham
GBBeware of FedEx duty and tax charge I am giving a one star review simply because I have emailed Hapbee twice regarding an invoice I have received from FedEx for £66.00 for duty and tax. As there is nothing to inform a purchaser from outside of the US that there would be this extra charge I am not ‘Happy’ at all. I have not received a reply. I have been using the Hapbee for 10 days and so far I think it’s brilliant.