Never Again! Bought an LG Urbane android watch from Expansis-USA. Called LG to check and learned that it was a grey market watch - made in Korea. So if I want to exercise LG’s 1 year warranty I’ll need to send my watch to Korea! Expansis claims this is clearly disclosed in their Terms and Conditions. But it’s just a statement that “Certain import smartphones, tablets, and other devices may only be covered under warranty in the country of origin.” The product description does not mentioned it was the import version and I didn’t buy this from Expansis-KOREA, I bought it from Expansis_USA. Now I have to either send it back at my cost or accept the crappy 6 month Expansis warranty. Yeah, I’m sure that will work out well. Here’s hoping this watch stands the test of time. Buyer beware. AVOID EXPANSIS.

Not refurbished. "Broken" is a better word My item came with significant damage, much of which could not have been done during the shipping process (missing screws, damage on the corner wrapped in the most bubble wrap, etc.). Sent back 9 days ago. No word from Expansys about the replacement. Will never buy refurbished from Expansys again and may never make a purchase period if I don't hear soon about the replacement.

Expansys USA I ordered a new Nexus phone online through Expansys. I actually thought when the day began I'd be buying a different phone. As it turns out that after more research I went with the Nexus 5. Expansys had new never opened phones with awesome warranty option at less than Amazon and other vendors. They are a small US company that did what was expected. I have no idea about their expedited shipping because I didn't need that or want it. I didn't realize that when I ordered it, the credit card (Discover) was not accepted as a method of payment. The website allowed me to go through the order (weird). It wasn't until the next business day that they called (yes actually called) me to see if I still wanted to continue with the order and use a different card. All in all, very professional and hopefully I can purchase through them again.

Right Phones at the Right Time I was switching my carrier service to T-Mobile and needed two new unlocked phones for my children. The Tech Bargains website posted the sale of Google's LG Nexus 5 for $199 each and I jumped on the opportunity to get them. The phones were delivered in about 3 business days, and were packaged perfectly. Upon reviewing the phones, they were factory new and still sealed. Expansys even mentioned that I could upgrade these to Android 6, and it only took about 30 minutes to do so. Great deal from a great company, and my kids will love these.

Horrible customer service They canceled my order without notifying me. I tried to call their customer service number during business hours, and it played a recording on loop telling me to use the "live chat" feature on their website. Said live chat does not exist. I then sent an email to their support team, who sent me a completely useless response. Do not order from this company!