Wrong product, delayed those response from costumer service, but issue was resolved Initially I ordered a product that didn't have a complete description and was not able to use properly in the US. I sent an email about returning it for a refund on Tuesday, January, 6, 2015, and a week later had not received a reply. I gave the company a 1 star rating. After Expansys reps saw my review they called me directly and resolved the issue by offering a full refund for my return and shipping. I will probably not use this company again, but I changed my rating to 4 stars due to their assistance.

Horrible customer service They canceled my order without notifying me. I tried to call their customer service number during business hours, and it played a recording on loop telling me to use the "live chat" feature on their website. Said live chat does not exist. I then sent an email to their support team, who sent me a completely useless response. Do not order from this company!

note book got refb note book notice after 10 days mouse starts to stuck unless turnoff power and turn on back . can"t call them only fax or email by the time you get answer your return period gone which is only for fifteen days,now you stuck with your broken item or contract manufacturer which is very long procedure.

Nokia Lumia 1520 I really love the phone, it does all and more than I expected. I had a problem with the order that was the fault of Expansys Usa. When I entered the order I used my home address for billing and the address where I am temporarily living for the ship to address. This capability existed on the order form. Expansys Usa would not bill to and ship to differing addresses. End result, the cost to reship by a family member was an additional $17.00 plus the delay, both were unacceptable.

Best deal I could find. Expansys offered a great deal on the LG GWR even though it has apparently been discontinued. The watch arrived within 2 business days of my order and was new in box. I would definitely buy from Expansys again.