Outstanding quality & service Outstanding quality & service. My sales / service person Christy Bowen is excellent. She kept me up to date through out the order process. 1000 retail ready blu-rays shipped right on schedule. The quality of the final product was outstanding and professional. I highly recommend WTS for your duplication needs. I will no doubt use them again. Glenn Bonat S.P. Helicon Digital Arts

Worked with us to make our client happy We needed a number of pricing and packaging scenarios to be provided, and Rick worked patiently with us to determine the best and most economical options to deliver to our client. He responded quickly (even when away from the office) and accomodated us professionally. In the end, our client was happy with the product (CDs) and the custom delivery that Rick provided. And we had no question in the quality of the drop shipped product (thanks to Rick's thoroughness), without having seen it first.

Great customer service - not the best UV Coating. While I have noticed that the quality of WTS packaging has become better than it used to be, the cover is still not as glossy and does not match that of DiscMakers. The price is better and the sound quality is great. My customers want great sound quality and the best price, and this is why I still opt to use WTS for printing their CDs. I'm a graphic designer/photographer who helps local music artists with their album covers and up to this point, I have only used WTS for the work I've received. I love the customer service and I feel we have a good relationship. I have not have any trouble with my orders and everything has been fine, but recently, I have been approached by a few musical artists that want the same quality packaging as DiscMakers. They have high gloss UV Coating and I am not sure if WTS offers that yet. If not, then perhaps I have not been clear with what I want in my orders. That's really the only thing that is a negative for me. Other than that, everything else is fine.

NOT RECOMMENDED Ordered 2500+ cd's from this company and had issues from beginning to end. I dealt with Christy Bowen who was very unprofessional. She attempted to make my company pay for shopping twice as our items were returned to sender because of their error. Then their graphics team messed up our covers by not centering the font. She refused to accommodate and was rude. We're seeking legal action. WTS is not recommended.

Always very helpful!! We have done business with WTS and Larry Russell for over 20 years. Larry has been the kindest, most helpful gentleman through all of our many ministry projects. He has helped Trinity Baptist Church and Ralph Sexton Ministries with CD’s, DVD’s, covers and digipaks. He has never complained when we called with an “emergency deadline” we had to meet. He has been very helpful in getting the right products for the best price. We wouldn't want to do business with anyone else, as we have been “spoiled” by having the best rep ever!