WTS is a great company to work with My band has had a great experience working with WTS. They are incredibly affordable, friendly, provide good-quality material, and address any issues immediately. We've only had CDs printed but I'm really glad we went with them. We're on our fourth batch and plan on sticking with them.

Longer turnaround than advertised, no metadata, cheaply made. I ordered 500 4-panel digipaks from WTS. 1) They advertise a "5-day turnaround" What they don't tell you is that they don't work weekends or holidays, it takes 2 business days to get your files approved, and that they start on "Day 0". Between all of this nonsense, it took 12 days for FedEx to get my shipment (not including shipping time). 2) When inserting metadata to my CDs, they said they couldn't use an umlaut over a "ü". I'm not sure if they don't do any non-English characters, but an umlaut u is pretty basic. As half of my song titles are in German, this was a problem. 3) Speaking of metadata, they don't bother to tell customers that they don't submit your metadata to Gracenote. That means you receive 500 CDs without info when you put them into iTunes. I contacted my mastering engineer and he confirmed that he'd never heard of a duplication company that doesn't submit to Gracenote. I contacted a few other duplication companies and they confirmed that it is standard practice to do so. 4) The digipaks are cheaply made. I dropped my digipak 1x and the inside CD holder broke off. To see if that was normal, I took another artist's digipak printed by Disc Makers and slammed it on the floor 5x. It didn't break. 5) The print job is mediocre. I sent them digital art that had an fair amount of detail done by a professional artist. The overall grand picture looks OK, but some of the intricate details of the art are somewhat blurry. That being said, I gave them 2 starts instead of 1 because the CDs work and their customer service is quick to respond (albeit with negative news). Other than that, I am very dissatisfied.

WTS is the BEST! Affordable, communicative, efficient quick....all the things you would want from a manufacturing facility. If you're an environmental friendly type, they have plenty of options, included recycled products. We've used them for our past 5 albums and could not be happier. Even when we've been under the gun, we get our orders in time.

I am rather disappointed I was disappointed. I received my CD's and they look beautiful but in my computer none of the ISCR, EIN or track information ended up on the CD. Just track #'s and Unknown Artist. Also, I know there is a allowance for over/under runs, but it is still disappointing when I ordered 100 cd's and only receive 90. I talked with customer service and showed them the box, fully packed with only 90 CDs in it. They refunded 10% which is fine. In regards to them not showing data on media players, they asked me to send back two to investigate why the track data did not play. They sent me a screen via email later showing that the data displayed fine in their test. I have now tested it on multiple devices. The songs do play fine, but will only display track data in the cars I tested, but on 5 different PCs. 1 Macbook, 1 Mac Pro and one Xbox One, none of them displayed track data (names, EIN, ISCR Codes, song titles, etc). The music plays fine on all players, but the only place that shows the track data was in a car, but not on a PC, Mac or computer based players. In summary, I wouldn't recommend WTS with small CD-R CD orders if display data when inserting in a computer is important to you. WTS states, 'it is not with the CDs, but the players you are using' but with only 3 displaying (cars only) of 11 different players, I disagree.

Very Satisfied - Library Quality DVD Binders/Sleeves All aspects of my order were met and/or exceeded. Ordering process and shipping was excellent and all items were packed/shipped properly. Actual products were as described, library/archival quality build and materials. I will order these many more times in the future (this is my second bulk order). Ordered for long-term storage of my personal archives of media.