Nan
GBDidn't receive order, didn't receive explanation I'm disappointed in that I ordered a supplement and haven't received it yet. It has been more than 2 weeks. I have not received an email indicating that it's on backorder. I also sent an e-mail last night, and as of today I have not heard anything. Nope, I would NOT recommend this company!
Melody
GBTerrible customer service Terrible customer service, there is never an answer. The products never arrived. This is a vile scam. BE CAREFUL, avoid this company !!!
Peter Stamatopoulos
GBTerrible I ordered a product on 10/10 with standard shipping expecting my item to process within 1-2 days and arrive within at least a week based on what they show on their website regarding shipping times for my location. They charged my card within two days and I patiently waited 8 days for an email confirmation saying my item shipped. I decided to finally call them on 10/18 and told them that my item has not shipped yet, they told me they oversold on that product and they should be receiving more soon. The guy on the phone told me I should be receiving my item early the following week (10/23-10/25). It's now 10/31 and I haven't received any update regarding the shipping or what's even going with my order.
Youri Guibert
GBHorrible service Horrible service, ordered a product 2 months ago and never came, they never provided a tracking number. They don't answer your call or email when I reached out. I will not be ordering from them ever again. Worse customer experience.
Mark
GBMy protein wasn't in stock My protein wasn't in stock. It would've been nice to know before they took my cash at check out, or even an email or courtesy call would've been acceptable. I had to call and get the bad news. At this point I don't think waiving shipping charges or expedited shipping would've been unreasonable but I guess the thought didn't cross their mind. I spent $140, and for less than $20 or the cost of a phone call I would likely be a life long customer. Instead, I'm taking my hard earned money to one of the other million supplement companies.