Nan
GBDidn't receive order, didn't receive explanation I'm disappointed in that I ordered a supplement and haven't received it yet. It has been more than 2 weeks. I have not received an email indicating that it's on backorder. I also sent an e-mail last night, and as of today I have not heard anything. Nope, I would NOT recommend this company!
Melody
GBTerrible customer service Terrible customer service, there is never an answer. The products never arrived. This is a vile scam. BE CAREFUL, avoid this company !!!
Elizabeth
GBsecond time ordering online second time ordering online . first time products didn't arrive, I called and was told some items were out of stock so they were holding the whole order, i was never notified. mysteriously after I called everything arrive. this time placed order, received email confirmation. no products or shipping info for over three weeks. no response to my email. not able to get anyone on the phone. called credit card company as I was charged for the order..filed complaint and asked for refund. that is underway. stay away.
Patrick
GBGone I still haven't received some of my order and it's been a month. I got some partial refund with no explanation for what item it was for. When I tried to call customer service a message always tells you they're too busy to talk and to go online. When you connect to offices you are put in an endless line. Horrible experience. I'm back using Amazon.
Mark
GBMy protein wasn't in stock My protein wasn't in stock. It would've been nice to know before they took my cash at check out, or even an email or courtesy call would've been acceptable. I had to call and get the bad news. At this point I don't think waiving shipping charges or expedited shipping would've been unreasonable but I guess the thought didn't cross their mind. I spent $140, and for less than $20 or the cost of a phone call I would likely be a life long customer. Instead, I'm taking my hard earned money to one of the other million supplement companies.