Horrible - 30 day satisfaction guarantee is a farce Bought a waterproof rugged phone from them. First time it got wet it malfunctioned, they blamed me and offered to sell me another phone for 50% off. At this point I assume it's a knock off but I'll find that out when I get in contact with the manufacturer. Scammers.

Amazing Company Hello A bought a cell phone (Doogee TURBO DG2014) and I had to ask for a refund because of customs in my country (DHL express shipping) and I could not wait for normal delivery (that as no customs) and I asked for a refund it was made in the hour. For me this is very good, and the support line was amazing really good company :) Hopefully soon I will be able to buy again :)

Good Bought two phones by them, delivery to Europe takes long (they write as much on the website), But there are no custom charges (as there is with other exporters). They once helped me by email for a technical issue, never had a faulty item so wouldn't really know their after sales service.

First order OK - 2nd order unacceptable My first order took only 10 days from China to Europe. I was satisfied with the delivery time. After delivery I order another phone and I have now been waiting 70 days for it. I have sent email several times the last 2 months. They dont want to give me money back or send a new phone. The tell me to be patient and that I will get a cover for free.. ha ha,, Now I have problem with the first "Doogee" phone I order.

Don't even think about it I bought a phone from this company and it soon became apparent that it was defective. I contacted them three times but received no response. At that time I contacted PayPal, and very shortly afterward I received a response. I was asking for a refund for the defective product, and a postage paid label to send it back to them. They refuse to pay the shipping, and the best offer I have from them is for me to pay the return postage and they will give me a discount on another phone. There is no way I will ever buy anything from them again. The only time they respond to me is when I go through PayPal, and their customer service is very poor.