Carlisle Jacobs
HKGood To Buy In DSstyles As I am not familiar with online shopping, I have contacted with their customer services staffs for several times to ask about the products, payment methods and the shipping progress. Their staffs are nice and willing to answer my questions. Their services are excellent.
Jong
GBList the out of stock item, and did not reimburse fully I ordered a phone cover from their on-line items, but the item was out of stock. I wanted to have the phone cover asap so that I can protect my phone. However I got a replacement since the item was out of stock and they suggested one with better price, not knowing if it is actually better product or not. Unfortunately, the replacement did not fit to my phone and I wanted to get other item. The representative replied that if I return the item she will send me other item without the information of their return policy. I sent it back to the return shipping address next day without the package tracking number because the shipping cost was more the product. When I informed her about no tracking number, she insisted they are not responsible if my item was arrived or not. I have shipped packages to the oversea and my packages never lost without tracking number. So I realized she did not want to give me the replacement. At that point, I just asked for a full refund. I waited for 2 weeks in case to give her chance to reply me that they received the package. I sent an email to check if they received my package, but no response. So, I had to dispute my purchase with my credit company to get at least the price of the merchandise. I lost the shipping cost of almost the price of the item I paid. Although I made a mistake by return the item without waiting for the return procedure, the company is not honest about their business practice. 1. The company did not update the out of stock items even after several weeks past knowing that the item was out of stock. So the customer have to go through the replacement procedure intentionally. 2. The company did not reimburse the full amount including return shipping cost. 3. The company tried to avoid any cost if it is all possible, by not informing the return policy when asked for a refund. I would not recommend to anyone to do business with this company. If you find the item you'd like, please try to find it from other companies, for you will find the same items from the other supply companies.
Courtney
GBUpdate When I first received my case and put it on my phone 5 of the crystals popped off. The crystals continued to fall off.... I paid over $200 for this damn thing. I contacted the company about it. Anthony responded and told me that if I leave a good review here he would send me replacement crystals (he said the competition was leaving bad reviews) I left a nice review. All he sent me was glue. I sent him an email informing him I did not receive the crystals. It has been over two months, no response. Bad product and bad service.
Nick
GB2 Seperate Purchases, Both Went Well I purchased from DSStyles on two different occasions. Both we for cases for Samsung smart phones, and they arrived in about 2 weeks for each. Also included were free styluses (I think that is the plural form of stylus), as well as 10% off coupons. I was hesitant about DsStyles when I initially ordered, a their reviews are not the greatest, but all I can say is it went very well. I received communication on shipment information, etc., in a timely manner and the product arrived as quick as it could from Hong Kong. I would recommend DsStyles (at least with regards to Samsung phone cases) to anyone.
Adelino Jr
GBI ordered the eye correcting glasses I ordered two of the eye correcting glasses but I only received one, I contacted them and let them know. They responded back very quickly and sent the other pair right away Great customer service. My wife has been using the glasses now for about 2 weeks and said she sees a difference when she has them on. They actually work the muscles behind your eye it's like working out so you only can have them on for about 10 minutes or so in the beginning so you don't get headaches. Then you can increase the time over time as you strengthen your eyes but so far so good my wife is happy with them.