Promised a Replacement under warranty, Radio Silence Battery screen went bad, I have been promised a replacement and now radio silence. I follow up with emails asking for updates and still nothing. 2 year warranty does no good it there is no one to support it.

I cannot recommend this company I cannot recommend this company. I made a contribution through Indiegogo for the Elecjet Apollo Ultra Powerbank. The battery display stopped working, and the company has been unresponsive to my attempts to contact them. The product is advertised as having a 24 month warranty, and my Indiegogo contribution came with an additional 12 month warranty. I've sent messages every few weeks and have tried through Indiegogo, their website's live chat, email, and even Amazon. It's been 10 months, and I haven't received one response from them.

Don't deserve any stars, or any of your money, or any of your time! 1 star Not sure they deserve even 1 star. They fill your inbox with dross, promises that are not fulfilled, delivery tracking numbers that don't get recognised. They have convinced me to give up on Indiegogo too. Don't go anywhere near them or anyone associated with them

WORST CUSTOMER SERVICE! NO DELIVER WITHIN 1 YEAR Do not buy anything from this company! The customer service is the worst I have ever experienced in my life. No answers to my emails for weeks. Package lost after months at the carrier, no one cares to replace it. No answer to the question why I don’t get an answer to my email. Paid 146$ for more than one year of waiting and got nothing for it. This company doesn’t care about customers, when they have your money they don’t care about you. DO NOT SUPPORT THIS COMPANY.

Spent about 180$ over the air Spent about 180$ $ on a scam, They just scam and don’t answer, or make you wait and never send anything…I finally got my money back after 26 emails. I thought indiegogo was a good reference, but it doesn't seem to make any difference : they don't care about the clients, they do not communicate to keep hiding they don't have the items in stock. Do not, under any circumstances trust this team.