Disappointing shipping and customer service. Bought more than a month ago, has been stuck in transit in China since 7. juli. Wrote customer service more than a week ago and have not gotten a reply. I hope this can be resolved soon.

Defective device and radio silence. I purchased an adaptor – within less than a few hours of use the product burnt out my Apple Monitor, rendering it unusable. I wrote to Elecjet and initially had a positive communication, but they went radio silent after I provided them with the request images. I’ve written in via email and chat every few weeks and haven’t received any response, it’s been over 3 months since receiving any communication – even on their live chat.

I cannot recommend this company I cannot recommend this company. I made a contribution through Indiegogo for the Elecjet Apollo Ultra Powerbank. The battery display stopped working, and the company has been unresponsive to my attempts to contact them. The product is advertised as having a 24 month warranty, and my Indiegogo contribution came with an additional 12 month warranty. I've sent messages every few weeks and have tried through Indiegogo, their website's live chat, email, and even Amazon. It's been 10 months, and I haven't received one response from them.

Spent about 180$ over the air Spent about 180$ $ on a scam, They just scam and don’t answer, or make you wait and never send anything…I finally got my money back after 26 emails. I thought indiegogo was a good reference, but it doesn't seem to make any difference : they don't care about the clients, they do not communicate to keep hiding they don't have the items in stock. Do not, under any circumstances trust this team.

Everything alright over here Apollo charger is great and arrived after the campaign was funded. I also received the 120W wall charger, which did take a few extra months, but considering it was an additional gift I have no complaints. Support did respond to me on every occasion I emailed them. Overall I'm pretty happy with Elecjet and would probably purchase more products in the future.