Unresponsive Customer Service I bought an Elecjet graphene powerbank on Amazon and after very little use the IE\UK plug adapter that comes with the charger fell apart. I've written an email to both the addressees on their website and I also tried to get in touch through Amazon, but no response whatsoever. It's a pity because the powerbank looks sturdy and functional

Don't deserve any stars, or any of your money, or any of your time! 1 star Not sure they deserve even 1 star. They fill your inbox with dross, promises that are not fulfilled, delivery tracking numbers that don't get recognised. They have convinced me to give up on Indiegogo too. Don't go anywhere near them or anyone associated with them

Slow to arrive and electrically unsafe I backed these guys on Indiegogo 2022.02.16. It arrived 2022.04.28 but without the Elecjet GaN 120W Charger included in the Apollo Ultra Bundle. I eventually received this on 2022.07.11 after many emails. Then last night 2023.02.27 there was a burning smell in the bedroom. This morning I found the charger had blown up with a hole in the side and some melting. I was lucky the house didn't burn down. Avoid.

Please dont buy from them!! Please dont buy from them. They are liars!!! Sell you something else then you recieve something else, i have ordered p20 power bank from them and they sent me p10 and after that there was a series of lies which never ended and in the end they stopped replying. Will file a dispute with my bank and make sure they dont get paid for this fraud they are doing.

WORST CUSTOMER SERVICE! NO DELIVER WITHIN 1 YEAR Do not buy anything from this company! The customer service is the worst I have ever experienced in my life. No answers to my emails for weeks. Package lost after months at the carrier, no one cares to replace it. No answer to the question why I don’t get an answer to my email. Paid 146$ for more than one year of waiting and got nothing for it. This company doesn’t care about customers, when they have your money they don’t care about you. DO NOT SUPPORT THIS COMPANY.