Disappointing shipping and customer service. Bought more than a month ago, has been stuck in transit in China since 7. juli. Wrote customer service more than a week ago and have not gotten a reply. I hope this can be resolved soon.

Extremely bad customer service. -

Please dont buy from them!! Please dont buy from them. They are liars!!! Sell you something else then you recieve something else, i have ordered p20 power bank from them and they sent me p10 and after that there was a series of lies which never ended and in the end they stopped replying. Will file a dispute with my bank and make sure they dont get paid for this fraud they are doing.

I cannot recommend this company I cannot recommend this company. I made a contribution through Indiegogo for the Elecjet Apollo Ultra Powerbank. The battery display stopped working, and the company has been unresponsive to my attempts to contact them. The product is advertised as having a 24 month warranty, and my Indiegogo contribution came with an additional 12 month warranty. I've sent messages every few weeks and have tried through Indiegogo, their website's live chat, email, and even Amazon. It's been 10 months, and I haven't received one response from them.

Unresponsive Customer Service I bought an Elecjet graphene powerbank on Amazon and after very little use the IE\UK plug adapter that comes with the charger fell apart. I've written an email to both the addressees on their website and I also tried to get in touch through Amazon, but no response whatsoever. It's a pity because the powerbank looks sturdy and functional