Micah Shaw-Rutschman
ATI cannot recommend this company I cannot recommend this company. I made a contribution through Indiegogo for the Elecjet Apollo Ultra Powerbank. The battery display stopped working, and the company has been unresponsive to my attempts to contact them. The product is advertised as having a 24 month warranty, and my Indiegogo contribution came with an additional 12 month warranty. I've sent messages every few weeks and have tried through Indiegogo, their website's live chat, email, and even Amazon. It's been 10 months, and I haven't received one response from them.
Lorenz
CHWORST CUSTOMER SERVICE! NO DELIVER WITHIN 1 YEAR Do not buy anything from this company! The customer service is the worst I have ever experienced in my life. No answers to my emails for weeks. Package lost after months at the carrier, no one cares to replace it. No answer to the question why I don’t get an answer to my email. Paid 146$ for more than one year of waiting and got nothing for it. This company doesn’t care about customers, when they have your money they don’t care about you. DO NOT SUPPORT THIS COMPANY.