Long-time user of Beachbody… I am a long-time user of Beachbody (before on-demand). I like their programs and to this date have not found anything that offers what they do. Yes, they are expensive, compared to some others, but you get what you pay for. They have also worked to reduce their pricing for some offerings. I’ve accidentally canceled and/or purchased unwanted options but their customer service is always helpful and quick to respond. Most recently, I noticed I was signed up for a preferred customer, when contacting to cancel, they did so quickly and a refund was issued. It is a subscription service, so you do need to pay attention to what you signed up for but if you mess up, they make it right.

Consumer beware…BODi only values $$$ Consumer beware… this company is not person-centered and uses every intimidating legal/policy move they have to avoid having any flexibility in adjusting membership or refunding an auto-renew subscription. I feel so taken advantage of and even with my medical condition now preventing me from accessing the program, they (without collecting any additional information or medical docs from me) deemed my case to not be significant enough for an “exception”. Read the Better Business Bureau claims, please, before you buy into this program. It has certainly been a hard lesson learned for me.

THINK TWICE! BODI charges a hefty price and sends no notice that they will be charging you again for a renewal. Their customer service insists there is “nothing we can do” after your card is charged for another year that you don’t want. Money down the drain. Think twice before subscribing!!

I paid for an entire year's… I paid for an entire year's subscription and only cancelled in in March because I did not want the annual fee to be deducted in April 2024 however my annual subscription I paid for is only supposed to end on the 6th of April 2024. This has cut a month off my year's paid subscription? No support and no phone to call Is there a phone number for this company? No e-mail address they all bounce back? Delienn Churchill

Stole $188 from me I signed up for a one month $35 membership and they stole $188 from me and won't give it back. I reported them to the Better Business Bureau and I wish that I had been warned it was a complete scam before signing up. They will financially destroy you. Stear clear. EDIT: i have an email receipt from Bodi that says one month membership and when i called their customer service they told me no such thing existed so they owe me no refund. They are a complete and total scam and i have no idea how they are still in buisness. I have contacted them through numerous methods- the response to this comment is just another nonsense message from con artists. Not real company.