Please be aware of the way this company treats their customers Please be aware of the way this business treats their customers. If you have an issue with your account they will make a decision without working with you. Beachbody will not refund your money even if you contact the same day that the membership renewed or even offer any options to use the funds for a different membership. They would rather lose you as a customer than work with you to resolve the differences. There are many other options out there I encourage everyone to consider before wasting your money with a company who does not care about their customers. This company just wants your money and it's all about money and nothing else. Update: There is a reason why there are so many negative reviews - this aligns with the way this company treats their customers. They just don’t care about them !!! It’s all about the money !!!

They get you, then they Ghost you. Sign up was easy, but ending a subscription is a disaster! They say you can cancel at any time, but it was impossible for me to cancel through the website (kept telling me to wait 3 hours and try again). Tried to find a phone number to call--also impossible. In my frustration I would stop trying...until I was alerted that they auto-renewed my membership for $120.91. They won't admit fault--saying as they do for so many that any money-back guarantee time is up. I'd be fine if they were understanding and took the time to hear me out and make it right. But no. They get you, then they ghost you. I've been a Beachbody customer for years. Not any more.

If you’re thinking about a Free trail… If you’re thinking about a Free trail beware! Bodi Beachbody will not allow you to cancel via app. When you submit the dispute form they will deny you for charging months of membership even though you clearly cancelled and deleted the app. I will continue to fight to get my money back.

Just don’t do it I was conned into getting whatever BS promotion they were selling…65% off or something. I was never told they were actually signing me up for a monthly subscription of their NASTY shakes. I just wanted to purchase the bike and the yearly program for the bikes. THAT’S IT! I saw a charge for $150 on my credit card and immediately called them to cancel it. They said the stuff had already shipped so I had to wait for it to arrive. I was given a day of Monday. It’s now Wednesday with no package. I tried to call customer service and they refused to let me speak to a supervisor or a manager. I just want my money back. I never agreed to a monthly subscription. Their customer service is TERRIBLE. Do not use them. Just spend the extra money on a Pelaton. I wish I did. Also: Beachbody “responded” and basically did nothing. So I guess thanks for the response? The customer service here is absolutely terrible. Avoid them.

Long-time user of Beachbody… I am a long-time user of Beachbody (before on-demand). I like their programs and to this date have not found anything that offers what they do. Yes, they are expensive, compared to some others, but you get what you pay for. They have also worked to reduce their pricing for some offerings. I’ve accidentally canceled and/or purchased unwanted options but their customer service is always helpful and quick to respond. Most recently, I noticed I was signed up for a preferred customer, when contacting to cancel, they did so quickly and a refund was issued. It is a subscription service, so you do need to pay attention to what you signed up for but if you mess up, they make it right.