Very poor customer care I have been a member for years but have been really disappointed of late by the poor customer service and lack of technical support. I’ve gotten intermittent error messages when trying to access workouts. This has been going on for several weeks and I’m having an impossible time getting it resolved. The support on the site is awful and there is no good way to get help when escalating concerns. I’m literally waiting for a member of the tech support team to respond to me now. I was told I would have to wait 15 minutes. That was 45 minutes ago. Very frustrating. For a company focused on improving well being they are missing the mark.

Do not trust Beachbody_will renew your membership w no notice at a higher rate Do not trust Beachbody! I bought a 6 month membership and when that 6 month ended i did not receive an email that i was going to be billed for another 6 months and instead was charged for the next 6 months at a higher rate than when i initially joined! I am furious to say the least and will never recommend beachbody to anybody. When I tried to dispute with my Credit Card company Beachbody wouldn't honor the refund as it had already charged. Very unprofessional and sneaky to not give a heads up for another charge and then not honor a cancelation.

Stole $188 from me I signed up for a one month $35 membership and they stole $188 from me and won't give it back. I reported them to the Better Business Bureau and I wish that I had been warned it was a complete scam before signing up. They will financially destroy you. Stear clear. EDIT: i have an email receipt from Bodi that says one month membership and when i called their customer service they told me no such thing existed so they owe me no refund. They are a complete and total scam and i have no idea how they are still in buisness. I have contacted them through numerous methods- the response to this comment is just another nonsense message from con artists. Not real company.

I paid for an entire year's… I paid for an entire year's subscription and only cancelled in in March because I did not want the annual fee to be deducted in April 2024 however my annual subscription I paid for is only supposed to end on the 6th of April 2024. This has cut a month off my year's paid subscription? No support and no phone to call Is there a phone number for this company? No e-mail address they all bounce back? Delienn Churchill

My membership autorenewed without… My membership autorenewed without notice. They said they sent an email, but I don't have it. I never purposefully set my memberships to autorenew. I had no intention of extending my subscription for the spring and summer months. I hadn't used the service (which they could easily verify). They refused to issue a refund within 30 days staying that policy only applies to the original/ initial order. They didn't do their part by communicating...they just withdrew the money. Bad service. I will never join again nor do I recommend them. They lost my future business and my respect.