I started Beachbody in 2021 and… I started Beachbody in 2019 and attempted to cancel the memberships and subscriptions in 2022. it was a whole thing and prices just to cancel. instead, they not only decided to charge me the following year, but also significantly increased the price and had signed me up for a membership I had never even heard of or was ever notified about. I was charged on a card I wasn't even actively using anymore so that I could pay down a larger charge from a surgery on the card. I didn't notice they had continued to charge me until this year and they had DOUBLED the price having signed me up for more stuff I've never even heard of or had any notice of. shame on you!! white collar crime is rampant and these companies get away with whatever they can because there are ZERO serious consequences to them while they screw everybody else over. they get away with as much as they can for as long as they can until somebody takes notice. and if that never happens, then they just keep taking.

Just don’t do it I was conned into getting whatever BS promotion they were selling…65% off or something. I was never told they were actually signing me up for a monthly subscription of their NASTY shakes. I just wanted to purchase the bike and the yearly program for the bikes. THAT’S IT! I saw a charge for $150 on my credit card and immediately called them to cancel it. They said the stuff had already shipped so I had to wait for it to arrive. I was given a day of Monday. It’s now Wednesday with no package. I tried to call customer service and they refused to let me speak to a supervisor or a manager. I just want my money back. I never agreed to a monthly subscription. Their customer service is TERRIBLE. Do not use them. Just spend the extra money on a Pelaton. I wish I did. Also: Beachbody “responded” and basically did nothing. So I guess thanks for the response? The customer service here is absolutely terrible. Avoid them.

THINK TWICE! BODI charges a hefty price and sends no notice that they will be charging you again for a renewal. Their customer service insists there is “nothing we can do” after your card is charged for another year that you don’t want. Money down the drain. Think twice before subscribing!!

Long-time user of Beachbody… I am a long-time user of Beachbody (before on-demand). I like their programs and to this date have not found anything that offers what they do. Yes, they are expensive, compared to some others, but you get what you pay for. They have also worked to reduce their pricing for some offerings. I’ve accidentally canceled and/or purchased unwanted options but their customer service is always helpful and quick to respond. Most recently, I noticed I was signed up for a preferred customer, when contacting to cancel, they did so quickly and a refund was issued. It is a subscription service, so you do need to pay attention to what you signed up for but if you mess up, they make it right.

Please be aware of the way this company treats their customers Please be aware of the way this business treats their customers. If you have an issue with your account they will make a decision without working with you. Beachbody will not refund your money even if you contact the same day that the membership renewed or even offer any options to use the funds for a different membership. They would rather lose you as a customer than work with you to resolve the differences. There are many other options out there I encourage everyone to consider before wasting your money with a company who does not care about their customers. This company just wants your money and it's all about money and nothing else. Update: There is a reason why there are so many negative reviews - this aligns with the way this company treats their customers. They just don’t care about them !!! It’s all about the money !!!