The Beachbody Company

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1.25
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

10.00%

1

85.00%
About The Beachbody Company

Beachbody fitness, nutrition, diet, exercise and weight loss programs and products, all expert-designed by fitness professionals.Home to P90X, Turbo Jam, Hip Hop Abs, 10-Minute Trainer, Slim in 6 and more!

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Ella K
GB

Please be aware of the way this company treats their customers Please be aware of the way this business treats their customers. If you have an issue with your account they will make a decision without working with you. Beachbody will not refund your money even if you contact the same day that the membership renewed or even offer any options to use the funds for a different membership. They would rather lose you as a customer than work with you to resolve the differences. There are many other options out there I encourage everyone to consider before wasting your money with a company who does not care about their customers. This company just wants your money and it's all about money and nothing else. Update: There is a reason why there are so many negative reviews - this aligns with the way this company treats their customers. They just don’t care about them !!! It’s all about the money !!!

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Megan Taylor
GB

I have been using beachbody for years I have been using beachbody for years. It was time to renew my annual membership and I have experienced nothing but issues. They do not make it easy to do an annual membership and try to push upgrades and buying supplements. I am beyond annoyed and disappointed

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Jholley
GB

Long-time user of Beachbody… I am a long-time user of Beachbody (before on-demand). I like their programs and to this date have not found anything that offers what they do. Yes, they are expensive, compared to some others, but you get what you pay for. They have also worked to reduce their pricing for some offerings. I’ve accidentally canceled and/or purchased unwanted options but their customer service is always helpful and quick to respond. Most recently, I noticed I was signed up for a preferred customer, when contacting to cancel, they did so quickly and a refund was issued. It is a subscription service, so you do need to pay attention to what you signed up for but if you mess up, they make it right.

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Linley Emard
GB

Terrible customer service Got no notification about a huge $60 increase to my subscription. When I contacted them about it, they were extremely rude and unhelpful. They would do nothing to make it right. It was obvious they don’t care at all about their customers. I’ve been a subscriber for years but after this I decided to cancel my subscription just to find out that they don’t refund membership renewals!!! My only options are to take a year loss or be stuck with them for another year. I’m so upset with this company and would never recommend them.

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KG
GB

Stole $188 from me I signed up for a one month $35 membership and they stole $188 from me and won't give it back. I reported them to the Better Business Bureau and I wish that I had been warned it was a complete scam before signing up. They will financially destroy you. Stear clear. EDIT: i have an email receipt from Bodi that says one month membership and when i called their customer service they told me no such thing existed so they owe me no refund. They are a complete and total scam and i have no idea how they are still in buisness. I have contacted them through numerous methods- the response to this comment is just another nonsense message from con artists. Not real company.

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