Battery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.

Bought 275 dollars worth of pens in… Bought 275 dollars worth of pens in June. It's August. They're no longer answering and have not sent me anything. Have not returned my money. They have my order on hold, I have screenshots of the zelle confirmation and my account on their website saying it's still on hold.

many faults with the mv1 1- the ghost mv1 has a cool look. However, the finish can scratch very easily as compared to Storz and Bickel's Mighty or Crafty. 2- the fast charger was not included. no one should have to wait several hours or have to order it seperately. 3- the loading compartment is very figity and requires a lot of fiddling around. 4- the entire vape gets extremely hot 5- most importantly, it is way too heavy for a portable vaporizer. Very unpleased with your product.

Awesome Clean Way to Inhale Herbs - Has Caught Fire I love this device for the fact that I can inhale herbal vapors in a clean, efficient way and set the temperature to release different compounds. A couple times now, my herb has caught fire inside the device and released smoke which really burns your throat. It’s possible that the vaporizer needed to be cleaned or that I pulled too hard. Regardless it’s something you should know can happen, and it’s probably a good reason to keep your vape clean and make sure you’re taking slow, steady pulls.

My Mv1 is a couple of weeks old and… My Mv1 is a couple of weeks old and hauntingly efficient at separating dirty ole carcinogens from good ole vape and can get the best out of even the scruffiest herb, it never fails to impress me the way it leaves us all 'proper old school' stoned (We're in our 50s btw). My only issue is charging which takes about 10-12 hrs even after 1st charge conditioning as instructed by the instructions. Mine gets very hot even on 150° which after a few minutes usually results in the flashing red light of doom and having to let it cool down. I've tried differing the packing of the load in the crucible but nothing seems to make a difference. Typically it's behaved itself so far this eve as I write this. Loving it.