Jim “Kodie” Dotson
GBWonder if they have enough back bone to… Wonder if they have enough back bone to respond to my review?? I purchased 10 of their vape carts, I sent the $205 to the cashapp account they had linked on the billing/payment web page of their legit website. After doing so I received a text from someone asking me to send the receipt from my payment on Cashapp. It's been a few days now and they are now trying to convince me to send the payment for a second time. Straight up con artist
Jose
CAI bought the Ghost Vape on your…official Ghost website. I bought the Ghost Vape on your official American website only to be charged $50 in duty. But furthermore, I did a little more research after ordering and they were we much cheaper if I bought it from a 3rd party Canadian distributor. The device is also not working to my satisfaction with no real vapour effect until the 4th or 5th pull. I has assumed this would work on the 1st pull.
Jeff
GBBest customer service experience ever! I purchased a MV1 and it was everything that you could ask for in a vape. Wonderful draw and design. After 2 months it had a software glitch that was most likely user error. Customer service was unable to resolve the issue online and immediately sent a replacement.Their warranty and customer service are top notch! I would especially like to commend their rep Virgil for everything he did in trying to first fix the issue and then getting a replacement sent in a speedy manner. He sets the bar high for great customer service.This company blows the competition away.
James Aikens
GBDisappointed Honestly disappointed by the overall use of this product. After only one use, it just doesn't give me the clouds or effect that was shown in many of the review I watched. I recently moved to the ghost from Pax3, and was hoping for a better experience overall. Cloud production was minimal and the burn/taste was awful. It seems like the battery never charges, after using different power adapters and letting the device charge for over 24 hours, the device still wasn't fully charged. The charge lights have never filled up, they are always stuck at low battery or one full green bar showing low battery. Maybe my device is defective, either way I used the device, and I read the return policy. Just wish I didn't have a $300 paperweight sitting on my desk now.
customer
CAHIDDEN CUSTOM FEES The company doesn't tell you about the hidden custom fees.. DHL Shipping is absolute BS and I will never use their shipping company again... had to pay an extra $53 in fees... the vape itself is amazing 10/10, hits like a truck ! But I would definitely recommend buying from somewhere other than Ghostvapes.com