Best customer service experience ever! I purchased a MV1 and it was everything that you could ask for in a vape. Wonderful draw and design. After 2 months it had a software glitch that was most likely user error. Customer service was unable to resolve the issue online and immediately sent a replacement.Their warranty and customer service are top notch! I would especially like to commend their rep Virgil for everything he did in trying to first fix the issue and then getting a replacement sent in a speedy manner. He sets the bar high for great customer service.This company blows the competition away.

Disappointed Honestly disappointed by the overall use of this product. After only one use, it just doesn't give me the clouds or effect that was shown in many of the review I watched. I recently moved to the ghost from Pax3, and was hoping for a better experience overall. Cloud production was minimal and the burn/taste was awful. It seems like the battery never charges, after using different power adapters and letting the device charge for over 24 hours, the device still wasn't fully charged. The charge lights have never filled up, they are always stuck at low battery or one full green bar showing low battery. Maybe my device is defective, either way I used the device, and I read the return policy. Just wish I didn't have a $300 paperweight sitting on my desk now.

Battery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.

Awesome Clean Way to Inhale Herbs - Has Caught Fire I love this device for the fact that I can inhale herbal vapors in a clean, efficient way and set the temperature to release different compounds. A couple times now, my herb has caught fire inside the device and released smoke which really burns your throat. It’s possible that the vaporizer needed to be cleaned or that I pulled too hard. Regardless it’s something you should know can happen, and it’s probably a good reason to keep your vape clean and make sure you’re taking slow, steady pulls.

I bought the Ghost Vape on your…official Ghost website. I bought the Ghost Vape on your official American website only to be charged $50 in duty. But furthermore, I did a little more research after ordering and they were we much cheaper if I bought it from a 3rd party Canadian distributor. The device is also not working to my satisfaction with no real vapour effect until the 4th or 5th pull. I has assumed this would work on the 1st pull.