Battery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.

Best customer service experience ever! I purchased a MV1 and it was everything that you could ask for in a vape. Wonderful draw and design. After 2 months it had a software glitch that was most likely user error. Customer service was unable to resolve the issue online and immediately sent a replacement.Their warranty and customer service are top notch! I would especially like to commend their rep Virgil for everything he did in trying to first fix the issue and then getting a replacement sent in a speedy manner. He sets the bar high for great customer service.This company blows the competition away.

Bought 275 dollars worth of pens in… Bought 275 dollars worth of pens in June. It's August. They're no longer answering and have not sent me anything. Have not returned my money. They have my order on hold, I have screenshots of the zelle confirmation and my account on their website saying it's still on hold.

What keeps this website from being a 5 What keeps this website from being a 5 star are the broken links. Why can I not go to the fast charger page? Why is the customer service contact page down? What's the deal with the perpetually out of stock vaping herbs? Wasn't there another choice of MV1 color last month that seemingly dissapeared? Great product, great website, but the broken links and lack of informative updates hold it back.

I recently purchased some Ghosts from… I recently purchased some Ghosts from Ghostvapesofficial.com. They took my money then said that it was stuck at Denver and wanted more money to complete the transaction but I didn't give them it and they kept my £520 and cockily wouldn't refund me. Just a warning to any potential buyers from them, please stay clear of this mob at all costs. Thiefs!