Battery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.

Great product The MV1 is a remarkable dry herb vaporizer. Took time to finagle with it but with some help from my friends I was able to figure out how to use it. The MV1 produces great flavor however, the charge time for the battery life is abominable and the fast charger should be included. So far I'm pretty happy with my MV1 but I wish there were more accessories like a waterpipe adapter.

I recently purchased some Ghosts from… I recently purchased some Ghosts from Ghostvapesofficial.com. They took my money then said that it was stuck at Denver and wanted more money to complete the transaction but I didn't give them it and they kept my £520 and cockily wouldn't refund me. Just a warning to any potential buyers from them, please stay clear of this mob at all costs. Thiefs!

I GOT SCAMMED I GOT SCAMMED. DO NOT BUY OFF THEIR WEBSITE! I paid for discreet shipping only to have the random shipping service they chose to hold it hostage in Denver unless I pay $340 to receive it. contact JAMES and he basically Called me names and told me to either transfer them $250 and they would "cover the rest" or else I would forfeit my order and be subjected to criminal prosecution. After arguing he told me her would personally see that my order was held and searched. DO NOT BUY FROM THEM EVER!!! TRYING TO HELP EVERYONE ELSE FROM BEING SCAMMED!!!

Best customer service experience ever! I purchased a MV1 and it was everything that you could ask for in a vape. Wonderful draw and design. After 2 months it had a software glitch that was most likely user error. Customer service was unable to resolve the issue online and immediately sent a replacement.Their warranty and customer service are top notch! I would especially like to commend their rep Virgil for everything he did in trying to first fix the issue and then getting a replacement sent in a speedy manner. He sets the bar high for great customer service.This company blows the competition away.