Customer
GBWhat keeps this website from being a 5 What keeps this website from being a 5 star are the broken links. Why can I not go to the fast charger page? Why is the customer service contact page down? What's the deal with the perpetually out of stock vaping herbs? Wasn't there another choice of MV1 color last month that seemingly dissapeared? Great product, great website, but the broken links and lack of informative updates hold it back.
James Aikens
GBDisappointed Honestly disappointed by the overall use of this product. After only one use, it just doesn't give me the clouds or effect that was shown in many of the review I watched. I recently moved to the ghost from Pax3, and was hoping for a better experience overall. Cloud production was minimal and the burn/taste was awful. It seems like the battery never charges, after using different power adapters and letting the device charge for over 24 hours, the device still wasn't fully charged. The charge lights have never filled up, they are always stuck at low battery or one full green bar showing low battery. Maybe my device is defective, either way I used the device, and I read the return policy. Just wish I didn't have a $300 paperweight sitting on my desk now.
Jim “Kodie” Dotson
GBWonder if they have enough back bone to… Wonder if they have enough back bone to respond to my review?? I purchased 10 of their vape carts, I sent the $205 to the cashapp account they had linked on the billing/payment web page of their legit website. After doing so I received a text from someone asking me to send the receipt from my payment on Cashapp. It's been a few days now and they are now trying to convince me to send the payment for a second time. Straight up con artist
Faulty Device Purchaser
GBBattery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.
Audry Rowe
GBBought 275 dollars worth of pens in… Bought 275 dollars worth of pens in June. It's August. They're no longer answering and have not sent me anything. Have not returned my money. They have my order on hold, I have screenshots of the zelle confirmation and my account on their website saying it's still on hold.