Solid product but needs improvements Solid product. Works well but definitely could use some improvements. The mouth piece loosely sits in the vaporizer making it feel cheap. The dry herb containers are way to small and the air flow is only great if you really pull on it. Wouldn't recommend to a medical user the fuss and size of the dry herb containers ruins the whole experience.

What keeps this website from being a 5 What keeps this website from being a 5 star are the broken links. Why can I not go to the fast charger page? Why is the customer service contact page down? What's the deal with the perpetually out of stock vaping herbs? Wasn't there another choice of MV1 color last month that seemingly dissapeared? Great product, great website, but the broken links and lack of informative updates hold it back.

After a few weeks and a learning curve… After a few weeks and a learning curve the size of Mt Everest I can say one thing....no. Sorry it's big heavy everything smoked through it either taste like lighter fluid or hay seriously. When u want to use your medicine you want it as easy as possible this just adds unnecessary complications to an easy laid back experience. Stick with the instant pens and other instant heat type vapes this ons is just to much work for the money.

Battery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.

Bought 275 dollars worth of pens in… Bought 275 dollars worth of pens in June. It's August. They're no longer answering and have not sent me anything. Have not returned my money. They have my order on hold, I have screenshots of the zelle confirmation and my account on their website saying it's still on hold.