Faulty Device Purchaser
GBBattery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.
Allison Brown
GBI GOT SCAMMED I GOT SCAMMED. DO NOT BUY OFF THEIR WEBSITE! I paid for discreet shipping only to have the random shipping service they chose to hold it hostage in Denver unless I pay $340 to receive it. contact JAMES and he basically Called me names and told me to either transfer them $250 and they would "cover the rest" or else I would forfeit my order and be subjected to criminal prosecution. After arguing he told me her would personally see that my order was held and searched. DO NOT BUY FROM THEM EVER!!! TRYING TO HELP EVERYONE ELSE FROM BEING SCAMMED!!!
Customer
GBWhat keeps this website from being a 5 What keeps this website from being a 5 star are the broken links. Why can I not go to the fast charger page? Why is the customer service contact page down? What's the deal with the perpetually out of stock vaping herbs? Wasn't there another choice of MV1 color last month that seemingly dissapeared? Great product, great website, but the broken links and lack of informative updates hold it back.
Amanda Renaud
CAThis is the crappiest business I've… This is the crappiest business I've ever dealt with. They are liars, they are rude and have the worst customer service ever! Which is they just ignore you and don't reply to you. No one buy from these scam artists! I asked them why they were discontinuing THE ONLY Vape I can smoke in the world (the flavourless) and they said they weren't! A week later it was discontinued, when I contacted them again and asked why they would discontinue something so popular they ignored me. I also got several vapes that were dead out of the box this is the only company who will not replace them! GARBAGE COMPANY! I hope they go down in the ground and lose their company altogether
BEN G.
GBSolid product but needs improvements Solid product. Works well but definitely could use some improvements. The mouth piece loosely sits in the vaporizer making it feel cheap. The dry herb containers are way to small and the air flow is only great if you really pull on it. Wouldn't recommend to a medical user the fuss and size of the dry herb containers ruins the whole experience.