customer
CAHIDDEN CUSTOM FEES The company doesn't tell you about the hidden custom fees.. DHL Shipping is absolute BS and I will never use their shipping company again... had to pay an extra $53 in fees... the vape itself is amazing 10/10, hits like a truck ! But I would definitely recommend buying from somewhere other than Ghostvapes.com
Faulty Device Purchaser
GBBattery/Customer Service Issue Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell into the battery's casing, leaving the unit unable to charge. Thank you for the paperweight. Update: Tried to contact customer service on March 25th.. Still yet to hear anything back from them.
Rj4prez
GBHigh above the others. I have been using medical marijuana for several years now. My preferred method is eating cannibals but sometimes that is not practical. In these cases I vape. I have tried every top tier product from PAX and Gpen on. The Ghost MV1 is by for a superior product, And while it is large it delivers. Coupled with the crusable holder is provides relief all day long. This is a must try product. Also there customer service and support are unmatched. Highly Recommend.
Jeff
GBBest customer service experience ever! I purchased a MV1 and it was everything that you could ask for in a vape. Wonderful draw and design. After 2 months it had a software glitch that was most likely user error. Customer service was unable to resolve the issue online and immediately sent a replacement.Their warranty and customer service are top notch! I would especially like to commend their rep Virgil for everything he did in trying to first fix the issue and then getting a replacement sent in a speedy manner. He sets the bar high for great customer service.This company blows the competition away.
Jose
CAI bought the Ghost Vape on your…official Ghost website. I bought the Ghost Vape on your official American website only to be charged $50 in duty. But furthermore, I did a little more research after ordering and they were we much cheaper if I bought it from a 3rd party Canadian distributor. The device is also not working to my satisfaction with no real vapour effect until the 4th or 5th pull. I has assumed this would work on the 1st pull.