Not happy with service - AT ALL! I did my quote which was higher than other companies, got the package, sent my phone in on 3/5/16. I live in FL and finally received an email from them on 3/29/16 stating they received my package. I'm not a rocket scientist, but I KNOW that it doesn't take 24 days for mail to travel from FL to PA. It is now 4/8/16 and I still have no response from them and when you check the website it still says "IN PROGRESS". You can't get a response from them via email and of course the Online Chat is never working. I have even emailed their support team. Guess I got taken.

Very easy It was quick and painless and although my phones weren't worth much at least they aren't gathering dust. I really don't know what else they could've done to make this easier.

Confused Ok so I tried them out to sell my Samsung S5 Active. I mailed back the phone in the prepaid envelope and according to the tracking number they received the device 3 days later. I never got any type of communication from them and had to contact them through the support dept. I was told the whole process takes 10-12 days. I contacted them again a couple of days later and was emailed that I would receive payment in a couple of days after testing. So much for them contacting me to let me know they even received the phone! Not quite sure what to do at this point,guess I am stuck at this point since they have my phone. They did quote a price much higher than other sites and my phone was is great condition so we shall see.

Great way to sell. I printed my free shipping label and had my paypal payment within 6 days. Exactly the amount I expected. From PayPal I transferred the money to my bank. It's was all an accurate and easy way to sell my phone. I'm very happy.

Great service! Thank you again for the great service. It's truly been a pleasure, and I definitely look forward to doing business with you again in the future!