Easy, simple, and quick money! The process is incredible easy and simple. I had no use of my old phone so I thought I would give it a shot and it only took a couple minutes at the most! All the packaging is paid for, you don't have to spend a penny and the money get's to you fast! Couldn't recommend it more.

Not happy with service - AT ALL! I did my quote which was higher than other companies, got the package, sent my phone in on 3/5/16. I live in FL and finally received an email from them on 3/29/16 stating they received my package. I'm not a rocket scientist, but I KNOW that it doesn't take 24 days for mail to travel from FL to PA. It is now 4/8/16 and I still have no response from them and when you check the website it still says "IN PROGRESS". You can't get a response from them via email and of course the Online Chat is never working. I have even emailed their support team. Guess I got taken.

In the end a good experience however... Everything was great from the outset. Best offer of any company that with a buy-back program. In fact $20 higher. I'm close to their headquarters so had the mailer in 2 days. The phone took 2 days to get back to them and then a couple of days to process. The problem came when I got notification of payment which was $15 less than the offer. I contested it based on the fact that the phone was not damaged at all, it was returned in its original box with the original charger. I was told that because I still had an active contract with my phone company they took off the $15. After further discussion they agreed that the policy, at least in my case, was not applied fairly and as a show of goodwill they deposited the additional funds in my account. So I will give them a second chance when I decide to trade in my Nexus 6 in a year or two.

Great Service and Price I sold my old Samsung S-4 to Ezbuyback and could not have gotten better service. They quoted a price, I sent the phone to them with a pre-paid mailer, and they paid my PayPal account with days. And it was exactly what they had quoted. The price was higher than those others guys I found, including one locally here in my home town.

Not good. I had a galaxy note 4 quoted price was $205 in mint condition. I sent in the phone about a couple weeks ago and still have not received payment. I emailed them 3 times with no response. I'm starting to think ezbuyback.com is a scam, It's super infuriating!!!!