In the end a good experience however... Everything was great from the outset. Best offer of any company that with a buy-back program. In fact $20 higher. I'm close to their headquarters so had the mailer in 2 days. The phone took 2 days to get back to them and then a couple of days to process. The problem came when I got notification of payment which was $15 less than the offer. I contested it based on the fact that the phone was not damaged at all, it was returned in its original box with the original charger. I was told that because I still had an active contract with my phone company they took off the $15. After further discussion they agreed that the policy, at least in my case, was not applied fairly and as a show of goodwill they deposited the additional funds in my account. So I will give them a second chance when I decide to trade in my Nexus 6 in a year or two.

Great Experience with ezBuyBack.com, highly recommended to sold your used smartphone & tab HI Friends, i want to sold my Samsung Galaxy S6 128GB, my phone was in good condition and 100% functional. one of my friends told me about ezBuyBack.com, i send my products 3 images, they offer me good price as i was except. i am really get good prices as they promised and i receive money on time as per their update, at the time of deal. really very happy with the services they offer. highly recommend to everyone.

Easy, simple, and quick money! The process is incredible easy and simple. I had no use of my old phone so I thought I would give it a shot and it only took a couple minutes at the most! All the packaging is paid for, you don't have to spend a penny and the money get's to you fast! Couldn't recommend it more.

Confused Ok so I tried them out to sell my Samsung S5 Active. I mailed back the phone in the prepaid envelope and according to the tracking number they received the device 3 days later. I never got any type of communication from them and had to contact them through the support dept. I was told the whole process takes 10-12 days. I contacted them again a couple of days later and was emailed that I would receive payment in a couple of days after testing. So much for them contacting me to let me know they even received the phone! Not quite sure what to do at this point,guess I am stuck at this point since they have my phone. They did quote a price much higher than other sites and my phone was is great condition so we shall see.

Very easy It was quick and painless and although my phones weren't worth much at least they aren't gathering dust. I really don't know what else they could've done to make this easier.