Crystal Yancey
USNever received my order I ordered 4 headlamps in November 2022. After multiple emails to customer service and "apologies" I still haven't received them. It's now August 2023. I'm still trying to get my money back.
john coleman
USBionic headlamp It took a lot longer to get than was advertised and when it arrived the order was not correct. I ordered and paid for two headlamps and recieved one headlamp and two keychain lights
Todd Holland
USI'm electrician plumber in heat and air… I'm electrician plumber in heat and air guy and once you put the light on the mold you have to go through so many switches to cut it on and off it just needs one light one mold on off bright or dim I don't like the light I'd really like to have my money back
Rodney Polly
USThe order took right at a month to get The order took right at a month to get. Got an email a few days after the order saying your order shipped. No feedback on any shipping status or trackingnumber. After 3 weeks sent an email asking for an update and all I git back was a email stating "we are a small company and we will see if we can find out what the delay is". Never got an update. After about 9 days it showed up, well after my trip that I had ordered the headlamp for. By the way I live in the same state ( less than 200 miles) from the company. As far as the headlamp, it is no better than one you would spend $10.00 for at Walmart. I'm all for small business and understand issues happen but you should at least communicate to the customer in a timely manner. If I could give 0 stars, I would.
Russ Wood
USScam I ordered the headlamp and they… Scam I ordered the headlamp and they took the money from my credit card right away. I never received the headlamp. I sent emails and called the phone number but nothing worked. I filed a complaint with my credit card company and they put the money back into my account. I then received an email from Bionix saying that my headlight had shipped. That was 2 weeks ago and still no headlamp. Calls and emails are not answered. This company has great advertising but no product to deliver. Complete scam look elsewhere.