I ordered 2 headlamps and Nothing I ordered 2 headlamps and recieved email confirmation. Later I received an email saying my order had shipped but the tracking info was left blank. I contacted customer service and received an apology and a picture of mail bins filled with orders but still no tracking info. 2 weeks later I contacted them again and this time recieved and apology that they had gotten in too many orders and where waiting on more product. I also noticed some other irregularities in the emails so I asked them about canceling my order. They have yet to respond again.

If I could give less stars If I could give less stars, I would. I ordered a total of 3 units on December 3rd, 2022 and haven't received anything yet (the date of this writing is January 3rd, 2023). I have called and left voicemails with no replies; I have emailed many times and received two cryptic responses - both promising that I will receive my orders in either 3 to 5 business days, or 3 to 7 days, both with guarantees that this isn't a scam. The last reply was last week - promising tracking info. Haven't heard anything yet, and I've sent two more emails since then looking for the tracking info. I asked for either a refund or my items. Seems like a bogus company at this point, and I would urge others to steer clear of these fraudster.

Extremely Frustrating Experience Making the order and their taking my money went smooth as glass. EVERYTHING after that was a frustrating mess. It is simply impossible to contact anyone in the company, from supervisor on down, by phone. The only nu.ber I could find went to a worthless recording. Multiple, MULTIPLE email requests for a phone call or contact of any kind by a supervisor went unanswered. The only time any action was taken with my order was (surprise surprise) on the days I sent emails requesting to cancel my order. Even then, after they supposedly shipped the order, it sat in their warehouse woth a label created, but not being picked up by the carrier for a week, until I sent yet another email saying to just cancel the order. Surprise, again, that day it was released to the carrier...Oops, sorry, can't cancel now... Utter lack of Customer Service Just a complete Charlie Foxtrot

Late but arrived. Order came in 1/3/23 Never received my order. Paid for 2 headlights. Never got tracking, never got any other responses to 4 inquiries about it about first reply, which said they would have it out to me before COB that day. Didn’t happen and nothing as of today. Ordered almost a month ago. UPDATE 1/3//23 order has arrived. Lights are actually very nice. I’m not sure what happened with the communication or why it took over a month but at least I have my order.

The multiple types of light brightness and colors are exactly what I was looking for carrying mail! Shipping glitz caused a delay in receiving but once I received I immediately started using carrying mail in the evening. The light broadcast is tremendous and the hand swipe option for turning off n on is very helpful!