If I could give less stars If I could give less stars, I would. I ordered a total of 3 units on December 3rd, 2022 and haven't received anything yet (the date of this writing is January 3rd, 2023). I have called and left voicemails with no replies; I have emailed many times and received two cryptic responses - both promising that I will receive my orders in either 3 to 5 business days, or 3 to 7 days, both with guarantees that this isn't a scam. The last reply was last week - promising tracking info. Haven't heard anything yet, and I've sent two more emails since then looking for the tracking info. I asked for either a refund or my items. Seems like a bogus company at this point, and I would urge others to steer clear of these fraudster.

Bionic headlamp It took a lot longer to get than was advertised and when it arrived the order was not correct. I ordered and paid for two headlamps and recieved one headlamp and two keychain lights

Never received my 2nd order Never received one of my orders from November 2022. I've sent email after email. I finally received one order in January. I still haven't received my second order placed same day. So until I receive it my rating will stay a 1.

Never received my order I ordered 4 headlamps in November 2022. After multiple emails to customer service and "apologies" I still haven't received them. It's now August 2023. I'm still trying to get my money back.

I have 3 things to say about the Bionix… I have 3 things to say about the Bionix headlamp, first is that you will not be disappointed with the brightness, it really lights up a lot, a powerful white light! So much so that it could blind you ( a bit of a joke ) secondly the shipping was not that fast but I received the product and for me that's what matters. Lastly, I think it's a great price with a very good quality! Not bad for me!