Creative support and company - the worst experience My D200 speaker mains plug had become dangerously faulty, giving out sparks when trying to plug into mains socket. The Creative LAB has the worst customer service I have ever come across. They treated my inquiry with rudeness and arrogance. I will never buy Creative again. Very sad as I had been using Creative speakers for many years and this was the first time I had an issue where I could have really done with their help.

order took a loooooooooong time to arrive. I order 2 headsets, I received 1 but for the second they made a mistake I received a charging device (nothing to do with the headset I ordered). I informed the support of the situation and after sending them pictures and document they checked on there side and found that there was indeed a mistake. But they was not very keen on fixing the problem. After 3 weeks talking with the "support" still my headset was missing and they gave me no date to deliver it. Finally after 5 weeks they decided to send it to me... The headsets are working as expected.

Also got scam of Creative Labs I am in the same case as Adrian Attard' review. Order an Blaster X3 and can not cancel it after 8 hours. Creative said there no way to stop the shipment. The package got home, try to refuse it at FedEx location but failed cause the sender address was not displayed or readable. Customer service kept asking me for "certificate of posting"-pay for my own return cost of an unopen package. What a shitting business, full of crap. Waste my time and money.

Wimpy Creative Gigaworks T20… I ordered the Creative Gigaworks T20 based on the positive reviews. The sound is hardly any louder than my laptop speakers, and there was no difference when I added the bass. While they claim "satisfaction is guaranteed", I must pay return shipping and be charged a $30 "non refundable minimum service fee", that was not at all mentioned on the website. I wish I had visited Trustpilot first.

Trust pilot mixup? Writting this review as after spending time reading all the poor reviews I realised that a lot of them are probably targeted at a different company... I cannot recall a time when creative was selling dog beds etc... Think there's been some mix up.. Btw have ordered a headset from them and will revise the review if anything goes wrong but I don't see why it would...