Creative Labs

image
2.10
Based on 20 Reviews

5

15.00%

4

15.00%

3

0.00%

2

5.00%

1

65.00%
About Creative Labs

Creative er førende inden for digitale underholdningsprodukter til pc og internet. Creative har blandt andet udviklet den kendte Sound Blaster-teknologi og de prisbelønnede Zen og MuVo mp3-afspillere.

Tags

You need to Login first to submit your review.

image
ryan thompson
GB

Ripoff artists Is there a negative - 1 star. Same complaint as most. Get your credit info , then do NOTHING. Ordered a dog bed , they immediately charged my credit card info , but no sign of it being sent , no tracking numbers etc. After many complaints they have started getting pissy in their replies. Hope AMEX has my back ? I also blame PayPal for being connected with them. Never has the saying " Let the buyer beware" rang so true

image
Nenad Pantelić
IE

Sound BlasterX G6 Don’t understand so many bad reviews, ordered first time without problems, but we will see. Bought Sound BlasterX G6 for my PS5 and also connected it with NvidiaShield for Spotify and Youtube for music, works great. Package arrived in a week to Ireland. On PS5 using it without any EQ for the Tempest 3D Audio, works well with my Beyerdinamics Tygr 300R, didn’t play too many games yet so can’t talk about sound quality change and so on, but for music is instant great as I can use EQ for lowerin treble and few other things to make sound much better then vanila headphones output. For now great.

image
Phuoc Minh Vu
GB

Also got scam of Creative Labs I am in the same case as Adrian Attard' review. Order an Blaster X3 and can not cancel it after 8 hours. Creative said there no way to stop the shipment. The package got home, try to refuse it at FedEx location but failed cause the sender address was not displayed or readable. Customer service kept asking me for "certificate of posting"-pay for my own return cost of an unopen package. What a shitting business, full of crap. Waste my time and money.

image
Sean Belliveau
GB

Do not EVER buy direct from Creative Labs I recently ordered an audio related bluetooth dongle from Creative Labs. It took several days to arrive. It didn't work as advertised on their site and caused compatibility issues with my non-audio bluetooth devices. Upon attempting to return it, I was told that this was not considered a device issue and that any return would be on my dime. When I complained about this (there was clearly an issue with device compatibility despite what their site says) I was told "We will take this as a feedback. Rest assured that all the feedback are looked into as we strive to improve our customer's experience with us. Once again, we apologize for the inconvenience caused." So I had to pay $11 to return a $39.00 item. My thoughts: Creative doesn't stand behind their products, doesn't care about customers and their customer service is a joke. This is what I get for buying direct instead of going through Amazon.

image
P-Y
FR

order took a loooooooooong time to arrive. I order 2 headsets, I received 1 but for the second they made a mistake I received a charging device (nothing to do with the headset I ordered). I informed the support of the situation and after sending them pictures and document they checked on there side and found that there was indeed a mistake. But they was not very keen on fixing the problem. After 3 weeks talking with the "support" still my headset was missing and they gave me no date to deliver it. Finally after 5 weeks they decided to send it to me... The headsets are working as expected.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow