Also got scam of Creative Labs I am in the same case as Adrian Attard' review. Order an Blaster X3 and can not cancel it after 8 hours. Creative said there no way to stop the shipment. The package got home, try to refuse it at FedEx location but failed cause the sender address was not displayed or readable. Customer service kept asking me for "certificate of posting"-pay for my own return cost of an unopen package. What a shitting business, full of crap. Waste my time and money.

Customer service is lacking Customer service is lacking Great products, but expect zero assistance from their ‘sales support team’ Expect to do any work yourself regarding purchasing or returning, their team is not interested I. Helping with either task

Terrible service I've had a faulty soundcard (AE7) for a month now and arranging a return is impossible - they just don't want to help. I've tried every step in trying to resolve the technical issue but I know faulty hardware when I hear/see it. I would seriously consider buying elsewhere as the support is zero. I have now had to bring Paypal in to help me despite Creative having a 30 day returns policy.

Ripoff artists Is there a negative - 1 star. Same complaint as most. Get your credit info , then do NOTHING. Ordered a dog bed , they immediately charged my credit card info , but no sign of it being sent , no tracking numbers etc. After many complaints they have started getting pissy in their replies. Hope AMEX has my back ? I also blame PayPal for being connected with them. Never has the saying " Let the buyer beware" rang so true

Want quality that lasts? AVOID Creative My dad bought me the Creative iRoar Speaker as a birthday present during lockdown but after 3yrs, all of a sudden it would no longer hold a charge and often shuts down due to saying its overheated when not even warm. I contacted Creative, they gave me 2 "fixes" which didn't work, after going back they then saw it wasn't within 2yrs and thats that, tough luck. So the moral of the story is, if you want a product thats going to last long, avoid Creative.