Terrible service I've had a faulty soundcard (AE7) for a month now and arranging a return is impossible - they just don't want to help. I've tried every step in trying to resolve the technical issue but I know faulty hardware when I hear/see it. I would seriously consider buying elsewhere as the support is zero. I have now had to bring Paypal in to help me despite Creative having a 30 day returns policy.

Bad product quality Bought Creative Outliers Air (first edition) thourgh their online store and I had to request a replacement due to frequent connection and disconnection problems. An year of use of the replacement after, same problems persists, plus the button cover came out. The replacement is not on warranty anymore, even tough it had just a year of life. Stay away from this brand

Very good products and service I can't understand all the negative reviews, my experience of Creative is with the Outlier ear buds which are very good for the price range. Over a number of years I have purchased (and still have in working condition) the basic Outliers, a set of Gold's and V2's, and more recently two pairs of V3's the best so far. I have had to contact Creative tech support twice in that time and on each occasion the response has been quick and solved the problem. (Thanks Marian for the latest help 25/8/22 you have my vote).

Company that build Speakers that dont last Company that build Speakers that don’t last than your pet guppy fish. The company that build speakers in quantities over quality made products and then sells them for higher prices. Their Products are a hit and a miss. I bought 2 creative stage soundbars and 1 seems to be barely functional (with multiple problems) after 1 year mark and the other one died right after it hits 1 year 2 months mark, I barely even used them, like a few times for a few occasions just before it breaks down. With that price I bought, I can go with other brands that could last longer. My other creative speakers can’t even past 1 year or 1 and a half year mark. You don’t even know where to ask for help and it’s been quite sometime now that I’m still clueless to where I should send this piece of junk for a repair. No warranty or service repair detail. Anyways. If the repairs cost more than the price of this soundbar itself, I’d rather trash it and Choose a better brand and stay away from creative next time.

Ripoff artists Is there a negative - 1 star. Same complaint as most. Get your credit info , then do NOTHING. Ordered a dog bed , they immediately charged my credit card info , but no sign of it being sent , no tracking numbers etc. After many complaints they have started getting pissy in their replies. Hope AMEX has my back ? I also blame PayPal for being connected with them. Never has the saying " Let the buyer beware" rang so true