Good hardware. Terrible support and drivers Good hardware. Terrible support and drivers and good hardware is pointless if it won't work because of driver issues never being resolved.

Creative support and company - the worst experience My D200 speaker mains plug had become dangerously faulty, giving out sparks when trying to plug into mains socket. The Creative LAB has the worst customer service I have ever come across. They treated my inquiry with rudeness and arrogance. I will never buy Creative again. Very sad as I had been using Creative speakers for many years and this was the first time I had an issue where I could have really done with their help.

Terrible service I've had a faulty soundcard (AE7) for a month now and arranging a return is impossible - they just don't want to help. I've tried every step in trying to resolve the technical issue but I know faulty hardware when I hear/see it. I would seriously consider buying elsewhere as the support is zero. I have now had to bring Paypal in to help me despite Creative having a 30 day returns policy.

order took a loooooooooong time to arrive. I order 2 headsets, I received 1 but for the second they made a mistake I received a charging device (nothing to do with the headset I ordered). I informed the support of the situation and after sending them pictures and document they checked on there side and found that there was indeed a mistake. But they was not very keen on fixing the problem. After 3 weeks talking with the "support" still my headset was missing and they gave me no date to deliver it. Finally after 5 weeks they decided to send it to me... The headsets are working as expected.

Also got scam of Creative Labs I am in the same case as Adrian Attard' review. Order an Blaster X3 and can not cancel it after 8 hours. Creative said there no way to stop the shipment. The package got home, try to refuse it at FedEx location but failed cause the sender address was not displayed or readable. Customer service kept asking me for "certificate of posting"-pay for my own return cost of an unopen package. What a shitting business, full of crap. Waste my time and money.