Want quality that lasts? AVOID Creative My dad bought me the Creative iRoar Speaker as a birthday present during lockdown but after 3yrs, all of a sudden it would no longer hold a charge and often shuts down due to saying its overheated when not even warm. I contacted Creative, they gave me 2 "fixes" which didn't work, after going back they then saw it wasn't within 2yrs and thats that, tough luck. So the moral of the story is, if you want a product thats going to last long, avoid Creative.

Terrible service I've had a faulty soundcard (AE7) for a month now and arranging a return is impossible - they just don't want to help. I've tried every step in trying to resolve the technical issue but I know faulty hardware when I hear/see it. I would seriously consider buying elsewhere as the support is zero. I have now had to bring Paypal in to help me despite Creative having a 30 day returns policy.

Almost a month, my shipment is missing! It has been more than a month since I ordered and still my shipment is missing. Unacceptable customer service! They provided a wrong tracking number, then they gave me the correct one but it's still missing! I am not going to buy anything else again from them. Terrible experience..

Very good products and service I can't understand all the negative reviews, my experience of Creative is with the Outlier ear buds which are very good for the price range. Over a number of years I have purchased (and still have in working condition) the basic Outliers, a set of Gold's and V2's, and more recently two pairs of V3's the best so far. I have had to contact Creative tech support twice in that time and on each occasion the response has been quick and solved the problem. (Thanks Marian for the latest help 25/8/22 you have my vote).

Creative support and company - the worst experience My D200 speaker mains plug had become dangerously faulty, giving out sparks when trying to plug into mains socket. The Creative LAB has the worst customer service I have ever come across. They treated my inquiry with rudeness and arrogance. I will never buy Creative again. Very sad as I had been using Creative speakers for many years and this was the first time I had an issue where I could have really done with their help.