Trust pilot mixup? Writting this review as after spending time reading all the poor reviews I realised that a lot of them are probably targeted at a different company... I cannot recall a time when creative was selling dog beds etc... Think there's been some mix up.. Btw have ordered a headset from them and will revise the review if anything goes wrong but I don't see why it would...

Company that build Speakers that dont last Company that build Speakers that don’t last than your pet guppy fish. The company that build speakers in quantities over quality made products and then sells them for higher prices. Their Products are a hit and a miss. I bought 2 creative stage soundbars and 1 seems to be barely functional (with multiple problems) after 1 year mark and the other one died right after it hits 1 year 2 months mark, I barely even used them, like a few times for a few occasions just before it breaks down. With that price I bought, I can go with other brands that could last longer. My other creative speakers can’t even past 1 year or 1 and a half year mark. You don’t even know where to ask for help and it’s been quite sometime now that I’m still clueless to where I should send this piece of junk for a repair. No warranty or service repair detail. Anyways. If the repairs cost more than the price of this soundbar itself, I’d rather trash it and Choose a better brand and stay away from creative next time.

Bad product quality Bought Creative Outliers Air (first edition) thourgh their online store and I had to request a replacement due to frequent connection and disconnection problems. An year of use of the replacement after, same problems persists, plus the button cover came out. The replacement is not on warranty anymore, even tough it had just a year of life. Stay away from this brand

ZiiSound D5 poor quality! I bought the Creative ZiiSound D5 two years ago and it's already defect. It simply stopped functioning one day. When I contacted customer service, they told me that there's nothing they can do about defected products after the warranty has exceeded. At more than €300 this is incredibly poor quality of the product and poor customer service. Don't buy the ZiiSound!

Its Alright Acceptable service. Although I bought the creative zen player from a UK website, the product came from Hong Kong. I guess it can be said that, they are not your next day delivery sites but I could tell that they gave good effort judging by the fact that it arrived 2 days before the expected delivery date.