Customer service is lacking Customer service is lacking Great products, but expect zero assistance from their ‘sales support team’ Expect to do any work yourself regarding purchasing or returning, their team is not interested I. Helping with either task

Almost a month, my shipment is missing! It has been more than a month since I ordered and still my shipment is missing. Unacceptable customer service! They provided a wrong tracking number, then they gave me the correct one but it's still missing! I am not going to buy anything else again from them. Terrible experience..

ZiiSound D5 poor quality! I bought the Creative ZiiSound D5 two years ago and it's already defect. It simply stopped functioning one day. When I contacted customer service, they told me that there's nothing they can do about defected products after the warranty has exceeded. At more than €300 this is incredibly poor quality of the product and poor customer service. Don't buy the ZiiSound!

Company that build Speakers that dont last Company that build Speakers that don’t last than your pet guppy fish. The company that build speakers in quantities over quality made products and then sells them for higher prices. Their Products are a hit and a miss. I bought 2 creative stage soundbars and 1 seems to be barely functional (with multiple problems) after 1 year mark and the other one died right after it hits 1 year 2 months mark, I barely even used them, like a few times for a few occasions just before it breaks down. With that price I bought, I can go with other brands that could last longer. My other creative speakers can’t even past 1 year or 1 and a half year mark. You don’t even know where to ask for help and it’s been quite sometime now that I’m still clueless to where I should send this piece of junk for a repair. No warranty or service repair detail. Anyways. If the repairs cost more than the price of this soundbar itself, I’d rather trash it and Choose a better brand and stay away from creative next time.

Its Alright Acceptable service. Although I bought the creative zen player from a UK website, the product came from Hong Kong. I guess it can be said that, they are not your next day delivery sites but I could tell that they gave good effort judging by the fact that it arrived 2 days before the expected delivery date.