Trust pilot mixup? Writting this review as after spending time reading all the poor reviews I realised that a lot of them are probably targeted at a different company... I cannot recall a time when creative was selling dog beds etc... Think there's been some mix up.. Btw have ordered a headset from them and will revise the review if anything goes wrong but I don't see why it would...

Sound BlasterX G6 Don’t understand so many bad reviews, ordered first time without problems, but we will see. Bought Sound BlasterX G6 for my PS5 and also connected it with NvidiaShield for Spotify and Youtube for music, works great. Package arrived in a week to Ireland. On PS5 using it without any EQ for the Tempest 3D Audio, works well with my Beyerdinamics Tygr 300R, didn’t play too many games yet so can’t talk about sound quality change and so on, but for music is instant great as I can use EQ for lowerin treble and few other things to make sound much better then vanila headphones output. For now great.

Terrible service I've had a faulty soundcard (AE7) for a month now and arranging a return is impossible - they just don't want to help. I've tried every step in trying to resolve the technical issue but I know faulty hardware when I hear/see it. I would seriously consider buying elsewhere as the support is zero. I have now had to bring Paypal in to help me despite Creative having a 30 day returns policy.

Almost a month, my shipment is missing! It has been more than a month since I ordered and still my shipment is missing. Unacceptable customer service! They provided a wrong tracking number, then they gave me the correct one but it's still missing! I am not going to buy anything else again from them. Terrible experience..

Creative support and company - the worst experience My D200 speaker mains plug had become dangerously faulty, giving out sparks when trying to plug into mains socket. The Creative LAB has the worst customer service I have ever come across. They treated my inquiry with rudeness and arrogance. I will never buy Creative again. Very sad as I had been using Creative speakers for many years and this was the first time I had an issue where I could have really done with their help.