ZiiSound D5 poor quality! I bought the Creative ZiiSound D5 two years ago and it's already defect. It simply stopped functioning one day. When I contacted customer service, they told me that there's nothing they can do about defected products after the warranty has exceeded. At more than €300 this is incredibly poor quality of the product and poor customer service. Don't buy the ZiiSound!

Customer service is lacking Customer service is lacking Great products, but expect zero assistance from their ‘sales support team’ Expect to do any work yourself regarding purchasing or returning, their team is not interested I. Helping with either task

Want quality that lasts? AVOID Creative My dad bought me the Creative iRoar Speaker as a birthday present during lockdown but after 3yrs, all of a sudden it would no longer hold a charge and often shuts down due to saying its overheated when not even warm. I contacted Creative, they gave me 2 "fixes" which didn't work, after going back they then saw it wasn't within 2yrs and thats that, tough luck. So the moral of the story is, if you want a product thats going to last long, avoid Creative.

Good hardware. Terrible support and drivers Good hardware. Terrible support and drivers and good hardware is pointless if it won't work because of driver issues never being resolved.

Also got scam of Creative Labs I am in the same case as Adrian Attard' review. Order an Blaster X3 and can not cancel it after 8 hours. Creative said there no way to stop the shipment. The package got home, try to refuse it at FedEx location but failed cause the sender address was not displayed or readable. Customer service kept asking me for "certificate of posting"-pay for my own return cost of an unopen package. What a shitting business, full of crap. Waste my time and money.