Terrible service I've had a faulty soundcard (AE7) for a month now and arranging a return is impossible - they just don't want to help. I've tried every step in trying to resolve the technical issue but I know faulty hardware when I hear/see it. I would seriously consider buying elsewhere as the support is zero. I have now had to bring Paypal in to help me despite Creative having a 30 day returns policy.

Ripoff artists Is there a negative - 1 star. Same complaint as most. Get your credit info , then do NOTHING. Ordered a dog bed , they immediately charged my credit card info , but no sign of it being sent , no tracking numbers etc. After many complaints they have started getting pissy in their replies. Hope AMEX has my back ? I also blame PayPal for being connected with them. Never has the saying " Let the buyer beware" rang so true

Almost a month, my shipment is missing! It has been more than a month since I ordered and still my shipment is missing. Unacceptable customer service! They provided a wrong tracking number, then they gave me the correct one but it's still missing! I am not going to buy anything else again from them. Terrible experience..

Its Alright Acceptable service. Although I bought the creative zen player from a UK website, the product came from Hong Kong. I guess it can be said that, they are not your next day delivery sites but I could tell that they gave good effort judging by the fact that it arrived 2 days before the expected delivery date.

Best Speaker under $50 If you're looking for speakers for your PC under $50, you can never go wrong with what creative has to offer under $50. I've been using Inspire M4500 4:1 speakers for 9 years. The tight and well controlled bass is just amazing. Yes, after using 6/7 years, it started to sound a bit muffled and distorted at Full volume and the TRS jack has started to fail. But I'm super impressed by the performance and I don't think I could do any better than creative for the price.